AM Restaurant Server

Driftwood Hospitality Management is a leading hospitality company managing a diverse portfolio of properties with a commitment to delivering exceptional guest experiences. The organization is well-known for its integrated approach to hospitality services and maintains a strong focus on client service excellence. Within its team, Driftwood prides itself on recruiting and retaining the best talent across every position and property, fostering an environment where associates are encouraged to take initiative, be proactive, and contribute meaningfully to the success of their workplace. The company's culture emphasizes well-defined strategies and objectives, empowering employees to excel in their roles while supporting the overall mission of providing outstanding hospitality services.

The Plano Hilton, located at 677, Plano, TX, operates 24 hours a day, 7 days a week, providing a dynamic work environment. This full-time AM shift position involves the service of food and beverages to guests in a professional, timely, and courteous manner. This role is essential in ensuring a high level of guest satisfaction, which is critical in the hospitality industry. Serving guests includes order-taking, delivering food and beverage items, and replenishing supplies, all performed with friendliness and efficiency. The server plays a vital role in creating a welcoming atmosphere, explaining restaurant promotions, and adhering to all state and corporate regulations, particularly concerning the responsible service of alcoholic beverages. Additionally, the server supports the overall cleanliness and setup of the dining area, collaborates with kitchen staff through point-of-sale systems, and assists with side work such as restocking and cleaning. Safety and security procedures are strictly followed, and all team members must maintain a neat and professional appearance.

This role requires constant interaction with guests and team members, demanding excellent communication skills and a positive attitude. The server must be knowledgeable about menu items, able to recommend specials or desserts, and capable of handling various physical demands such as standing, walking, and carrying trays. The position also entails compliance with health and safety standards, including the use of protective equipment and reporting any unsafe conditions. Candidates will benefit from working with a reputable and supportive company that provides opportunities for growth within the hospitality industry. The position offers competitive benefits including health insurance, paid time off, and employee discounts, contributing to a comprehensive employee experience.