AM RESTAURANT MANAGER

Marriott International is a globally renowned hospitality company known for its exceptional services in the hotel and restaurant industry. As a leading multinational chain of hotels and related lodging facilities, Marriott is dedicated to providing outstanding customer experiences through quality accommodations, exemplary food and beverage services, and top-tier hospitality. The organization prides itself on its commitment to guest satisfaction, adherence to high standards, and continuous innovation in the hospitality sector, making it one of the most respected and recognized brands worldwide. Marriott’s restaurants and food & beverage outlets are integral to its mission of delivering memorable stays and delightful dining experiences to its diverse clientele ranging from business travelers to vacationing families.

The role of Restaurant Manager at Marriott is a key leadership position responsible for overseeing the seamless operation of the restaurant, room service, and other associated food and beverage outlets within the hotel. The position involves comprehensive planning and management duties designed to achieve superior customer satisfaction while ensuring compliance with Marriott’s corporate policies as well as federal, state, and local regulations. The Restaurant Manager ensures that all financial goals are met or exceeded by effectively managing costs, staffing, service quality, and customer relationships.

This position requires an individual with a guest-focused personality and a professional appearance who is physically capable and possesses self-control, honesty, and an upbeat attitude. The manager must display excellent hospitality skills and advanced knowledge of restaurant and hospitality principles and practices. A critical part of the role is the ability to investigate and analyze current market and operational trends to make well-informed decisions that enhance business performance and customer experience.

The Restaurant Manager leads the recruitment, training, development, and motivation of the restaurant staff to deliver consistent and high-quality service. They establish clear job expectations, uphold grooming standards, ensure compliance with health and safety regulations, and maintain the integrity of all operational procedures. Financial stewardship is a major responsibility involving detailed forecasting, budgeting, monitoring labor and food costs, and controlling the use of supplies and equipment to optimize profitability without compromising service standards.

Beyond internal management, the Restaurant Manager plays an active role in guest relations by personally checking on guest satisfaction, addressing complaints promptly, and handling VIP orders with extra care. This role also involves collaboration with Food & Beverage management and culinary teams to review menus, implement appealing promotions, and maintain excellent standards of food and beverage presentation.

This demanding yet rewarding position requires staying physically active for several hours a day, including lifting and pushing loads, reflecting the dynamic nature of restaurant operations. Marriott values dedicated individuals who can contribute to a culture of safety, teamwork, and respect across all departments. The Restaurant Manager will also participate in special projects and safety programs aimed at continuous improvement and liability reduction.

Marriott offers an environment where hospitality professionals can thrive by applying their skills, advancing their careers, and contributing to a world-class service organization. Employment in this role is typically full-time and based at Marriott hotel locations. Candidates should possess a High School degree with 3-4 years of relevant experience in restaurant or hospitality management to meet the challenges of this multifaceted position.