Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $80,000.00
Benefits
competitive salary
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
opportunities for professional development
Supportive team environment
Job Description
ARVA Italian Restaurant, a distinguished establishment operated by F&B 575 LLC, is known for its authentic Italian cuisine and excellent dining experiences. Located in a vibrant hospitality environment, ARVA Italian Restaurant has carved a niche as a go-to dining destination renowned for quality, atmosphere, and guest satisfaction. The restaurant prides itself on merging traditional Italian culinary arts with modern hospitality standards, ensuring each patron enjoys not just a meal, but a memorable experience. The team at ARVA is committed to exceeding expectations through exceptional service, overseeing every detail from food preparation to the warmth of welcome, creating a place where... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum of 5 years experience in restaurant management or luxury hotel environment
- Must have open availability and be able to work weekends
- Must possess strong leadership and interpersonal skills
- Proven ability to handle guest complaints professionally
- Ability to work in a fast-paced environment
- Excellent organizational and communication skills
- Ability to maintain composure under pressure
- Willingness to enforce company policies and standards
- Commitment to guest satisfaction
- Physical ability to stand for extended periods
- Must have TIPS, ServSafe and Department of Health and Hygiene certifications
Job Qualifications
- 5 years experience in a luxury hotel environment or similar role in restaurants or food and beverage
- Positive, engaging, and energetic personality
- Organized, manage time wisely and work with little to no direct supervision
- Very high attention to detail and extensive service knowledge
- Good knowledge of food preparation, wine, and spirits
- Sensitive to cultural nuances
- Excellent communication skills, both written and verbal in English
- Able to handle multiple tasks in an intense, fast paced environment
- Excellent people skills and ability to work under pressure and with various stakeholders
- Ability to maintain a clean and professional appearance as per company policies
- Ability to stand for extended periods
- Multi-lingual is a plus
- TIPS, ServSafe Certified
- Department of Health and Hygiene Certified
Job Duties
- Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs
- Run daily line-up and communicate pertinent information to the Food and Beverage staff
- Train, evaluate, and schedule all restaurant staff
- Perform administrative duties such as scheduling, payroll, and inventory
- Inspect all areas of the restaurant to ensure standards of service are maintained
- Handle guest complaints or questions in a professional manner
- Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time
- Inform the kitchen of any special requests or needs
- Record and pass on useful information to the host/hostess such as special occasions
- Maintain an active trace system for guest history on their F&B preferences
- Communicate all guest information/changes to appropriate hotel colleagues in an accurate and timely manner
- Enforce established guidelines and policies of the company
- Implement new menus and promotions such as holiday and special event promotions
- Provide instruction and guidance for guest and employee safety in fire or other emergency situations
- Attend all meetings and trainings assigned
- Prepare and print menus as required
- Assist in computing and sending daily reports
- Greet all guests, colleagues and clients in a professional and friendly manner
- Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales
- Support leadership in development and training of team members
- Coach and mentor individual team members to develop their skills and maximize performance
- Motivate and encourage team commitment and spirit
- Ensure appearance of team members is according to company grooming standards
- Share ideas, best practices and problems with the team and encourage input in decision making
- Perform a variety of other duties as assigned by management
Job Location
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