
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Flexible
Benefits
competitive pay
Tips
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid Time Off
Employee Discounts
flexible scheduling
Referral Bonus Program
Job Description
Shaner Hotels is a distinguished leader in the hospitality industry, renowned for its award-winning hotel ownership and management. With a portfolio spanning more than 65 properties across 14 states and four countries, Shaner excels in managing full-service, select-service, extended-stay, and resort hotels. Their partnership with top hospitality brands alongside independent locations exemplifies their broad influence and expertise in the market. The company offers a comprehensive suite of services tailored to hotel owners, investors, and brands, including development, design and construction, e-commerce, and revenue management. Their commitment to quality and innovation has solidified their reputation as a premier hospitality group. Their website, www.shanercorp.com, provides deeper insights into their operations and corporate values.
One of Shaner Hotels' prominent properties is the Courtyard Newark - University of Delaware. Situated on a serene suburban campus, this location combines exceptional service with state-of-the-art amenities to deliver outstanding guest experiences. The hotel boasts beautifully appointed guestrooms equipped with comfortable living spaces, well-lit workstations, and complimentary high-speed Wi-Fi. Notably, the Courtyard Newark-UD is among Delaware's pioneering "Green Lodging" establishments, highlighting its commitment to eco-friendly practices. Its proximity to major local businesses such as WL Gore, Bank of America, and Siemens, along with adjacency to the expansive Clayton Hall Conference Center, makes it an ideal spot for business travelers and tourists alike. The hotel also offers guests a blend of relaxation and entertainment, with attractions like Delaware Park for gaming, Christiana Mall for tax-free shopping, and cultural sites in the Brandywine Valley.
The role available at Courtyard Newark - UD is centered around providing exceptional food and beverage service with a focus on Starbucks coffee beverages and bistro menu items. This position is perfect for individuals who are passionate about coffee, thrive in fast-paced environments, and enjoy creating lasting guest experiences. Responsibilities include preparing and serving beverages and food with precision and speed, processing payments accurately, and maintaining a clean and well-stocked bistro area. The role demands adherence to strict food and beverage safety standards in line with protocols from Shaner, Marriott, and hotel guidelines. Effective communication with management and team members is crucial to ensure smooth daily operations, which also include opening and closing procedures and completing operational checklists.
Candidates should be comfortable multitasking and ready to provide support wherever needed, emphasizing a strong team-oriented culture where collaboration is key. The position offers competitive pay plus tips, comprehensive insurance benefits including health, dental, vision, and life coverage, a 401(k) plan with company match, paid time off, employee discounts including Marriott travel perks, flexible scheduling, and a referral bonus program. This opportunity is ideal for those who meet the food service or hospitality experience requirements, have or are willing to obtain ServSafe or equivalent certification, and possess excellent communication skills. Bilingual candidates and those familiar with local attractions are especially encouraged to apply. If you enjoy working mornings, appreciate great coffee, and are driven to provide outstanding guest service, this role at Courtyard Newark - UD represents an excellent career opportunity within a respected hospitality group.
One of Shaner Hotels' prominent properties is the Courtyard Newark - University of Delaware. Situated on a serene suburban campus, this location combines exceptional service with state-of-the-art amenities to deliver outstanding guest experiences. The hotel boasts beautifully appointed guestrooms equipped with comfortable living spaces, well-lit workstations, and complimentary high-speed Wi-Fi. Notably, the Courtyard Newark-UD is among Delaware's pioneering "Green Lodging" establishments, highlighting its commitment to eco-friendly practices. Its proximity to major local businesses such as WL Gore, Bank of America, and Siemens, along with adjacency to the expansive Clayton Hall Conference Center, makes it an ideal spot for business travelers and tourists alike. The hotel also offers guests a blend of relaxation and entertainment, with attractions like Delaware Park for gaming, Christiana Mall for tax-free shopping, and cultural sites in the Brandywine Valley.
The role available at Courtyard Newark - UD is centered around providing exceptional food and beverage service with a focus on Starbucks coffee beverages and bistro menu items. This position is perfect for individuals who are passionate about coffee, thrive in fast-paced environments, and enjoy creating lasting guest experiences. Responsibilities include preparing and serving beverages and food with precision and speed, processing payments accurately, and maintaining a clean and well-stocked bistro area. The role demands adherence to strict food and beverage safety standards in line with protocols from Shaner, Marriott, and hotel guidelines. Effective communication with management and team members is crucial to ensure smooth daily operations, which also include opening and closing procedures and completing operational checklists.
Candidates should be comfortable multitasking and ready to provide support wherever needed, emphasizing a strong team-oriented culture where collaboration is key. The position offers competitive pay plus tips, comprehensive insurance benefits including health, dental, vision, and life coverage, a 401(k) plan with company match, paid time off, employee discounts including Marriott travel perks, flexible scheduling, and a referral bonus program. This opportunity is ideal for those who meet the food service or hospitality experience requirements, have or are willing to obtain ServSafe or equivalent certification, and possess excellent communication skills. Bilingual candidates and those familiar with local attractions are especially encouraged to apply. If you enjoy working mornings, appreciate great coffee, and are driven to provide outstanding guest service, this role at Courtyard Newark - UD represents an excellent career opportunity within a respected hospitality group.
Job Requirements
- Minimum 1 year of experience in food service or hospitality
- Meet the state age requirement to serve alcoholic beverages
- Strong communication skills and a friendly, professional attitude
- ServSafe and/or food safety certification (or willingness to obtain)
- Alcohol awareness training (TIPS or equivalent) preferred
- High school diploma or equivalent (some college a plus)
- Knowledge of local attractions is a bonus - help guests plan their day
- Bilingual English/Spanish is a plus
Job Qualifications
- Minimum 1 year of experience in food service or hospitality
- Strong communication skills and a friendly, professional attitude
- ServSafe and/or food safety certification (or willingness to obtain)
- Alcohol awareness training (TIPS or equivalent) preferred
- High school diploma or equivalent (some college a plus)
- Knowledge of local attractions is a bonus - help guests plan their day
- Bilingual English/Spanish is a plus
Job Duties
- Prepare and serve Starbucks coffee beverages and bistro menu items with accuracy and speed
- Take guest orders, deliver food and beverages to tables, and ensure every guest feels welcomed
- Collect payments and process transactions accurately
- Keep the Bistro area sparkling clean and fully stocked
- Follow all food and beverage safety standards (hotel, Shaner, and Marriott requirements)
- Communicate effectively with the GM, department managers, and fellow team members
- Complete opening/closing procedures and daily operational checklists
- Jump in to help wherever needed - teamwork makes the dream work
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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