Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
401(k)
employee discount
free shift drinks
Job Description
Alfred is a renowned coffee company that first opened in 2013 on Melrose Place, Los Angeles, with the goal of becoming the neighborhood coffee shop that brings community and quality together. Over the years, Alfred has become a leader in coffee culture, celebrated for its consistent innovation, everyday operational excellence, and creative partnerships. Now with more than 20 locations across Los Angeles and beyond, Alfred continues to set the industry standard on a global scale. It is recognized not only for its exceptional coffee but for the welcoming and inclusive environment it fosters, creating a complete experience that invites everyone to enjoy their time in the café. The company places high importance on values such as hospitality, accountability, and teamwork, making it an outstanding place to work for individuals passionate about customer service and the coffee industry.
The role of Assistant Store Manager at Alfred's Encino location is a dynamic and highly influential position within the cafe environment. The Assistant Store Manager supports the overall performance, culture, and daily operations of the café by working closely with the Cafe Manager. This partnership is crucial in developing team members, maintaining operational standards, and ensuring a seamless customer experience. The role is full-time and non-exempt, offering a competitive wage starting at $20.75 per hour plus tips, totaling approximately $24.00 to $28.00 per hour. This position requires a natural leader who can inspire and motivate staff, manage scheduling, oversee training, handle inventory, and execute shifts efficiently. The Assistant Store Manager acts as a dependable presence in the café, embodying Alfred’s high standards and values.
This position is ideal for someone who thrives in a fast-paced, customer-facing environment and desires growth opportunities within the hospitality industry. The candidate will be fundamental in fostering a positive workplace culture, managing team performance, and ensuring that every guest receives exceptional service. Day-to-day responsibilities include leading by example, promoting safety standards, resolving customer concerns, assisting with sales initiatives, and maintaining kitchen and café operations. Alfred also prioritizes employee development and offers numerous perks such as medical, dental, and vision coverage, paid time off accruals, 401(k) eligibility, employee discounts, and a collaborative team culture. This role offers an excellent opportunity for professionals seeking to advance their careers in the vibrant coffee service industry in Los Angeles.
The role of Assistant Store Manager at Alfred's Encino location is a dynamic and highly influential position within the cafe environment. The Assistant Store Manager supports the overall performance, culture, and daily operations of the café by working closely with the Cafe Manager. This partnership is crucial in developing team members, maintaining operational standards, and ensuring a seamless customer experience. The role is full-time and non-exempt, offering a competitive wage starting at $20.75 per hour plus tips, totaling approximately $24.00 to $28.00 per hour. This position requires a natural leader who can inspire and motivate staff, manage scheduling, oversee training, handle inventory, and execute shifts efficiently. The Assistant Store Manager acts as a dependable presence in the café, embodying Alfred’s high standards and values.
This position is ideal for someone who thrives in a fast-paced, customer-facing environment and desires growth opportunities within the hospitality industry. The candidate will be fundamental in fostering a positive workplace culture, managing team performance, and ensuring that every guest receives exceptional service. Day-to-day responsibilities include leading by example, promoting safety standards, resolving customer concerns, assisting with sales initiatives, and maintaining kitchen and café operations. Alfred also prioritizes employee development and offers numerous perks such as medical, dental, and vision coverage, paid time off accruals, 401(k) eligibility, employee discounts, and a collaborative team culture. This role offers an excellent opportunity for professionals seeking to advance their careers in the vibrant coffee service industry in Los Angeles.
Job Requirements
- Lift and carry up to 20 pounds without assistance
- Move quickly and efficiently throughout the cafe in a fast-paced environment
- Maintain strong close-range vision and attention to detail for drink preparation, cash handling, and order accuracy
- Bend, squat, reach, and perform cleaning, stocking, and other operational tasks as needed
- Remain on feet for extended periods throughout scheduled shifts
- Comfortably operate a POS system, cash register, or tablet device to accurately process customer orders and payments
Job Qualifications
- Previous cafe, coffee, or restaurant leadership experience preferred
- Passion for hospitality and working in a customer-facing environment
- Strong communication, interpersonal, and teamwork skills
- Ability to remain organized and composed in a fast-paced environment
- Positive attitude with a willingness to learn and grow
- Flexibility to attend occasional trainings or team meetings outside of scheduled shifts
Job Duties
- Coach, motivate, and support employees through ongoing feedback, recognition, and development opportunities
- Lead by example by demonstrating Alfred’s values, professionalism, and operational standards
- Foster a collaborative and positive team environment built on communication, accountability, and respect
- Support onboarding and training efforts while helping employees build confidence and operational knowledge
- Partner with the Cafe Manager to develop team performance, maintain morale, and support daily operations
- Deliver and model exceptional hospitality while creating a welcoming and inclusive environment for guests
- Resolve customer concerns professionally and proactively to ensure a positive experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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