Airport Restaurant Manager

Goodyear, AZ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

full benefits package
quarterly bonuses
annual super bonus
Career advancement opportunities

Job Description

SSP America is a leading operator in the travel dining industry, specializing in bringing a diverse range of authentic and high-quality restaurants to airports. Their focus is on creating memorable food experiences that reflect a taste of place and cater to the unique needs of travelers. They manage over 20 units within Sky Harbor Airport, including a mix of full-service restaurants, quick service outlets, coffee shops, and grab-and-go locations. Their portfolio includes popular brands such as Four Peaks, PHX Beer Co., Tarbell's Tavern, Pei Wei, Dunkin Donuts, Humble Pie, and many more. SSP America is committed to growth, employee development, and maintaining excellent service standards across all their establishments.

The role of Assistant Restaurant Manager at SSP America offers an exciting opportunity for food and hospitality enthusiasts to join a global leader in travel dining. This position comes with a competitive salary range of $60,000 to $70,000 per year, with additional opportunities to earn quarterly bonuses and an annual super bonus, providing substantial financial incentives for high performance. The company offers a full benefits package and career advancement opportunities, with flexibility to assign the successful candidate to any restaurant within their network, maintaining the same pay scale.

As an Assistant Restaurant Manager, the successful candidate will play a pivotal role in both front of house and back of house operations. They will be responsible for training and developing a team of Food Travel Experts, fostering a work environment that prioritizes excellence in guest service and operational standards. They will ensure that all guest service protocols and brand specifications are implemented and maintained to deliver a consistent and high-quality guest experience. This role demands strong leadership and communication skills, as the manager will oversee the daily operations, merchandising standards, inventory control, and team member assignments.

This position also involves direct management and evaluation of staff performance, including providing feedback and administering disciplinary actions when necessary. The Assistant Restaurant Manager is expected to maintain strict adherence to company policies, as well as local health and sanitation regulations, ensuring a safe and compliant operation at all times. The role is a great fit for individuals passionate about the food service industry, looking to grow professionally within a company that values its employees and emphasizes career development.

Joining SSP America means becoming part of a company that values diversity and inclusion, operating with equal employment opportunities without discrimination based on race, color, religion, gender, veteran status, and other protected characteristics. They also provide reasonable accommodations to applicants during the hiring process as required by law. Overall, this position offers a rewarding career path for candidates eager to work in a dynamic airport dining environment with a well-established brand that supports growth and excellence.

Job Requirements

  • Minimum 2 years restaurant manager experience in a full-service w/bar restaurant environment
  • Minimum 1 year kitchen manager experience in a professional restaurant or production kitchen preferred

Job Qualifications

  • Minimum 2 years restaurant manager experience in a full-service w/bar restaurant environment
  • Minimum 1 year kitchen manager experience in a professional restaurant or production kitchen preferred

Job Duties

  • Trains, develops and communicates with team of Food Travel Experts in front of house and back of house
  • Implements and maintains guest service standards and brand specifications
  • Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels
  • Develops, plans and assigns daily goals, tasks and Team Member assignments
  • Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action
  • Maintains adherence to all company policies and procedures, as well as state health and sanitation standards

Job Criteria

Experience

Mid Level (3-7 years)


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