Airport Lounge Wait Staff

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $20.00

Work Schedule

Flexible

Benefits

Flexible work environment

ongoing training and development

Paid Time Off

Holidays

Medical insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

401k Retirement Plan

Employee Discount Programs

Shift meals or allowances

uniforms

safety shoes

Public transportation support

parking

Job Description

Sodexo is a global leader in providing food services and facilities management. The company is dedicated to improving the quality of life for those it serves and contributing positively to economic, social, and environmental progress across its worldwide operations. Known for its commitment to creating better everyday experiences, Sodexo partners with various clients to deliver exceptional food service, catering, and integrated solutions. The company values diversity, inclusion, and fairness, ensuring every employee is treated with respect and has the opportunity to thrive in a supportive work environment. Sodexo fosters a culture of belonging where employees' ideas and opinions are valued, promoting a strong and inclusive team spirit.

This job opening is for a full-time Airport Lounge Wait Staff position located at the Airport Dimensions-Sapphire Lounge by The Club. The hourly wage is set at $20. The role demands flexibility in shifts with open availability, catering to any shift as required, with more details shared during the interview. The Airport Lounge Wait Staff is crucial in enhancing the travel experience by providing efficient and attentive customer service within the lounge environment. This role includes serving made-fresh-to-order entrees, appetizers, desserts, and beverages, while maintaining a professional and friendly demeanor.

The wait staff member greets and seats guests, introduces menu specials, and provides knowledgeable recommendations, including meal, beverage, and wine selections. They must answer questions about menu particulars, allergens, and food preparation. Taking and relaying accurate orders to the kitchen, confirming with guests, and ensuring quality and presentation standards are also key duties. The role requires monitoring guest needs, responding promptly to requests, and handling any concerns or complaints with professionalism.

Physical demands are significant, including extensive walking or mobility, standing for long periods (often exceeding 8 hours), bending, stooping, pushing, pulling, and lifting items up to 35 pounds regularly, with occasional lifts up to 50 pounds. The employee must have good fine motor skills and sensory abilities such as taste and smell. Regular attendance and punctuality for scheduled shifts are also essential. Overall, this position is ideal for energetic individuals who enjoy customer service and thrive in a dynamic, fast-paced environment, especially within an airport lounge setting where exceptional service enhances the overall guest experience.

Job Requirements

High school diploma, GED, or equivalent experience
0 to 1 year related experience
Must meet minimum age requirements to serve alcohol based on local city and state regulations
May require valid TIPS, TEAM, or equivalent alcohol-service certification
Ability to perform physical tasks including standing and walking for extended periods, lifting up to 35 pounds frequently and occasionally 50 pounds
Ability to use hands and arms for handling and reaching
Ability to taste and smell
Must attend scheduled shifts punctually
Flexible availability to work any shift

Job Qualifications

High school diploma, GED, or equivalent experience
0 to 1 year related experience
Knowledge of menu offerings and ability to provide recommendations
Ability to handle customer inquiries professionally
Good communication and interpersonal skills
Ability to follow safety and hygiene standards
Must be at or over the minimum age to serve alcohol based on local regulations
Certification such as TIPS, TEAM, or equivalent alcohol-service certification if applicable

Job Duties

Greet and seat guests, present menus, and introduce specials or menu changes
Provide knowledgeable recommendations on meals, beverages, and wine, and answer questions about menu items, allergens, and preparation
Accurately take and relay orders to the kitchen, confirm orders with guests, and process them in the correct sequence
Check all items for quality and completeness, ensuring that presentations are attractive, appetizing, and consistent
Monitor guest needs, respond to requests, and address concerns or complaints with professionalism
Perform significant walking or other means of mobility
Stand or walk for extended periods throughout the entire duration of a shift
Reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 50 pounds
Use hands to finger, handle, feel or reach with hands and arms
Taste and smell to ensure quality
Perform repetitive motions
Attend work and show for scheduled shift on time with satisfactory regularity
Other duties as assigned depending on business necessities and client requirements