Airline Lounges General Manager

Sodexo Live! is a renowned global leader in the hospitality industry, specializing in creating exceptional experiences through its diverse portfolio of event and venue management services. With expertise that spans airport lounges, stadiums, arenas, convention centers, museums, zoos, and more, Sodexo Live! consistently delivers outstanding customer service and quality food and beverage operations. Known for its commitment to excellence and innovation, the company plays a vital role in enhancing the way people enjoy their time while attending various events or traveling.

Currently, Sodexo Live! is seeking a General Manager for its prestigious airport lounge at Raleigh Durham International Airport (RDU) in Morrisville, North Carolina. This role offers a unique opportunity to join a passionate team dedicated to making travel more comfortable and enjoyable for passengers by providing an inviting space where they can relax, refresh, and recharge before their next journey. The General Manager will be instrumental in overseeing daily food service operations, driving financial performance, and maintaining high standards of quality and safety. The position is full-time and comes with a fair and equitable compensation package that reflects the candidate’s education, experience, and skill set.

As the General Manager, you will take ownership of all aspects of the airport lounge’s operations, ensuring that the food and beverage offerings meet Sodexo’s strict quality guidelines. You will be responsible for achieving both company and client financial targets by maximizing revenue and controlling costs through effective inventory and fiscal management. The role requires a hands-on leader who can inspire and mentor a diverse team of hourly staff, fostering a culture of collaboration, professionalism, and customer focus. Your ability to motivate frontline employees and nurture client relationships will be critical to the continued success of the lounge.

The ideal candidate will bring at least 2-3 years of proven food and beverage management experience in upscale dining or hospitality settings such as hotels, restaurants, or similar venues. Strong leadership skills are essential, alongside exceptional communication abilities and a passion for delivering superior customer experiences. Candidates should be adept at managing multiple priorities and flexible enough to take on additional responsibilities as operational demands evolve. Familiarity with automated food inventory, ordering systems, production management software, and menu graphics programs will be a significant advantage. Additionally, experience with financial oversight, including profit and loss management, is required to lead the operation successfully.

Sodexo Live! is more than just a service provider; it is a company that values inclusivity, diversity, and employee well-being. Employees can expect to work in an environment that respects individuality and encourages the contribution of ideas and opinions for continuous improvement. Sodexo is committed to equal employment opportunities and fosters a workplace where all team members are valued and respected regardless of background or identity.

Working for Sodexo Live! at RDU International Airport means being part of a global organization dedicated to improving everyday lives and building better communities. Whether you are passionate about food service, customer experience, or operational excellence, this role offers a rewarding career path with ample growth opportunities, including career development and tuition reimbursement programs. Join Sodexo Live! and help create memorable moments for travelers while advancing your career in hospitality management.