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AGM/Assistant to General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Benefits

Medical insurance
Life insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
Paid holidays
401K/403b Plan
educational assistance

Job Description

Tinsley Family Concessions, Inc. is a well-established company specializing in providing high-quality food service within various venues, including airports. Known for its commitment to exceptional guest service and operational excellence, the company has built a reputation for delivering both delicious food and an outstanding customer experience. As a family-oriented business, Tinsley Family Concessions emphasizes a supportive and collaborative work environment where employees are encouraged to grow professionally and contribute meaningfully to the company's success. The company operates multiple restaurant outlets and is dedicated to maintaining the highest standards in food quality, sanitation, and customer satisfaction.

We are currently seeking a highly experienced and dedicated Restaurant Manager to join our team on a full-time basis. This role is pivotal in overseeing and coordinating the day-to-day operations of our restaurant locations, ensuring that company goals related to sales, guest satisfaction, food quality, and employee retention are consistently met. The position offers a competitive salary range from $45,000 to $55,000 per year, commensurate with experience and job fit, with additional opportunities for bonuses based on performance. The ideal candidate will bring a strong background in restaurant management and a proven track record of leading teams successfully in fast-paced environments.

In this role, the Restaurant Manager will be responsible for directing all restaurant staff activities, including planning, organizing, training, and leadership, to achieve business objectives. The role demands a hands-on approach in maintaining exceptional service standards, controlling costs, managing cash handling procedures, and ensuring compliance with all applicable health, safety, and labor regulations. The successful manager will be adept at handling various operational challenges, from inventory control and staff scheduling to resolving guest complaints and supervising food preparation. This position requires strong interpersonal skills to build a positive, productive work environment that fosters employee development and high morale.

The Restaurant Manager will also play a critical role in financial oversight, including cash reconciliation, payroll activities, and supply purchasing, ensuring efficient resource utilization and operational profitability. Attention to detail is crucial when monitoring food portioning, equipment maintenance, cleanliness, and sanitation standards to uphold the restaurant's reputation for excellence. Additionally, the manager will collaborate with other personnel to coordinate menus, service arrangements, and related operational components.

This opportunity is ideal for an individual who is passionate about the food service industry, motivated to lead by example, and committed to the continuous improvement of staff performance and guest satisfaction. If you seek a stable, rewarding career with a reputable company that values its employees, Tinsley Family Concessions is the place for you. Benefits for full-time management employees include comprehensive medical, dental, and vision insurance, life insurance, paid vacations and holidays, sick days, retirement plans such as 401K/403b, and educational assistance to support your professional growth. Join us in delivering excellent dining experiences and building a workplace where employees thrive.

Job Requirements

  • 3 years or more experience in management
  • Able to pass a federal background check airport requirement
  • Ability to manage and lead a diverse team
  • Strong organizational and multitasking skills
  • Knowledge of health safety and labor regulations
  • Excellent customer service and problem-solving abilities
  • Ability to work full-time and commit to all assigned shifts

Job Qualifications

  • 3 years or more experience in management
  • Knowledge of restaurant policies regarding personnel
  • Ability to perform supervisory activities including creating work schedules and organizing employee time sheets
  • Strong leadership and communication skills
  • Capability to handle financial activities such as cash handling deposit preparation and payroll

Job Duties

  • Promote work and act in a manner consistent with the mission of Tinsley Family Concessions
  • Ensure that all restaurant policies procedures standards specifications guidelines and training programs are followed and completed on a timely basis
  • Ensure that all guests feel welcome and are given responsive friendly and courteous service at all times
  • Ensure that all food and products are consistently prepared and served according to the restaurant's recipes portioning cooking and serving standards
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
  • Achieve company objectives in sales service quality appearance of facility and sanitation and cleanliness through training of employees and creating a positive productive working environment
  • Compile and balance cash receipts at the end of the day or shift

Job Criteria

Experience

Mid Level (3-7 years)


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