AGM Marriott

Ascent Hospitality is a renowned hospitality management company with a broad portfolio of hotels and an impressive pipeline of new properties and acquisitions. The company distinguishes itself not by the sheer size of its portfolio but by its dedication to people—both its team members and guests. This people-centric approach forms the foundation of its culture, which focuses on creating memorable experiences through collaboration, respect, and unified purpose. Ascent Hospitality nurtures a work environment where teamwork is valued and consistently encourages individuals who are passionate about serving others, strong communicators, and trendsetters who thrive on challenges and change. The company’s commitment to fostering leadership creates opportunities for accomplished professionals seeking to grow and make a meaningful impact in hospitality management. The company emphasizes the importance of clear communication and understanding guests’ and employees’ needs while adapting to the dynamics of the hospitality industry. If you are driven by a passion for hospitality and leadership and want to be part of a company that prioritizes a positive and inclusive culture, Ascent Hospitality offers an inviting and fulfilling workplace.

We are currently seeking a uniquely qualified Assistant General Manager (AGM) to join our leadership team. The Assistant General Manager plays a critical role within the hotel by acting as the right hand to the General Manager and serving as a key liaison for hotel guests. This position is responsible for supporting Front Office operations and other departments including Housekeeping/Laundry and Food & Beverage. The AGM is tasked with maximizing overall hotel efficiency and profitability through hands-on management while fostering a positive, energized work environment. This role requires close collaboration with department managers and supervisors to direct and coordinate daily operational resources, tasks, systems, and processes. A strong focus of the position is to ensure exceptional guest service at every interaction point—from pre-arrival and check-in/check-out to food services and maintenance.

The Assistant General Manager must be proactive and highly organized, capable of planning, delegating, and monitoring multiple priorities in a fast-paced environment. Key responsibilities include conducting daily quality checks, partnering with the General Manager to create a positive workplace culture, training staff on company and brand standards, managing operational compliance with safety and security policies, and resolving guest and employee issues promptly and effectively. This role also involves financial functions such as approving vendor invoices, auditing cash banks, and completing bank deposits. To succeed, the AGM must exhibit strong leadership, exceptional communication skills, and a problem-solving mindset. A commitment to maintaining the highest standards of appearance, grooming, and uniform compliance among staff is also essential.

This position offers a competitive salary and comprehensive benefits including health, dental, vision, life insurance, a 401(k) plan with employer match, paid time off, uniforms provided for most positions, and participation in the Team Member Hotel Discount Program. The role requires flexibility to work varied shifts, including weekends, holidays, and nights. Physical demands necessitate agility and stamina to perform various tasks throughout the hotel environment. Overall, the Assistant General Manager position at Ascent Hospitality is an excellent opportunity for hospitality professionals seeking a challenging yet rewarding leadership role where they can make a significant contribution to both guest satisfaction and team success.