Job Overview
Compensation
Hourly
Range $18.00 - $20.00
Benefits
Daily Pay
Job Description
Bishop Rehabilitation & Nursing Center is a well-established skilled nursing facility located in Syracuse, New York. This facility is recognized for its warm, welcoming atmosphere and a strong commitment to compassionate care and clinical excellence. With a capacity of 440 beds, Bishop Rehabilitation & Nursing Center serves a diverse population of residents in need of both short-term rehabilitation and long-term skilled nursing services. The center prides itself on its supportive, homelike environment where residents receive personalized attention and multidisciplinary care to help them recover, regain independence, and enhance their quality of life.
As an Admissions Concierge at Bishop Rehabilitation & Nursing Center, you will play a vital role in the admissions process, acting as the first point of contact for prospective residents, their families, and referral sources. This position requires a professional, compassionate individual capable of delivering exceptional customer service and support through every step of the admission journey. The Admissions Concierge ensures a smooth and efficient transition for residents by coordinating with various internal departments such as nursing, social services, and therapy. Additionally, the role involves fostering positive relationships with external partners, including hospitals, physicians, case managers, and community organizations.
The position offers daily pay through a trusted third-party provider, providing faster access to earnings for employees. It involves managing phone, email, and walk-in inquiries promptly and courteously, conducting facility tours, verifying admission documentation, and maintaining accurate records and census information. The Admissions Concierge also supports marketing initiatives and participates in community outreach and special events to promote the facility's services. This role demands strong organizational skills, the ability to multitask in a fast-paced environment, and proficiency with computers, including Microsoft Office and electronic medical records (EMR).
Working at Bishop Rehabilitation & Nursing Center means joining a team that values professionalism, compassion, and a positive attitude. This position is ideal for candidates with experience or interest in healthcare, customer service, hospitality, or long-term care who want to contribute to a meaningful mission of helping residents thrive. If you are detail-oriented, skilled in communication, and eager to support residents and their families through the admissions process, this role provides an excellent opportunity to advance your career in a supportive and dynamic setting.
As an Admissions Concierge at Bishop Rehabilitation & Nursing Center, you will play a vital role in the admissions process, acting as the first point of contact for prospective residents, their families, and referral sources. This position requires a professional, compassionate individual capable of delivering exceptional customer service and support through every step of the admission journey. The Admissions Concierge ensures a smooth and efficient transition for residents by coordinating with various internal departments such as nursing, social services, and therapy. Additionally, the role involves fostering positive relationships with external partners, including hospitals, physicians, case managers, and community organizations.
The position offers daily pay through a trusted third-party provider, providing faster access to earnings for employees. It involves managing phone, email, and walk-in inquiries promptly and courteously, conducting facility tours, verifying admission documentation, and maintaining accurate records and census information. The Admissions Concierge also supports marketing initiatives and participates in community outreach and special events to promote the facility's services. This role demands strong organizational skills, the ability to multitask in a fast-paced environment, and proficiency with computers, including Microsoft Office and electronic medical records (EMR).
Working at Bishop Rehabilitation & Nursing Center means joining a team that values professionalism, compassion, and a positive attitude. This position is ideal for candidates with experience or interest in healthcare, customer service, hospitality, or long-term care who want to contribute to a meaningful mission of helping residents thrive. If you are detail-oriented, skilled in communication, and eager to support residents and their families through the admissions process, this role provides an excellent opportunity to advance your career in a supportive and dynamic setting.
Job Requirements
- High school diploma or equivalent required
- Previous experience in admissions, healthcare, customer service, hospitality, or long-term care preferred
- Excellent communication, organizational, and interpersonal skills
- Strong customer service and relationship-building abilities
- Ability to multitask and work efficiently in a fast-paced environment
- Computer proficiency including Microsoft Office and electronic medical records (EMR) is preferred
- Professional demeanor with a compassionate, positive attitude
Job Qualifications
- High school diploma or equivalent required
- Associate's or Bachelor's degree preferred
- Previous experience in admissions, healthcare, customer service, hospitality, or long-term care preferred
- Excellent communication, organizational, and interpersonal skills
- Strong customer service and relationship-building abilities
- Ability to multitask and work efficiently in a fast-paced environment
- Computer proficiency, including Microsoft Office and electronic medical records (EMR), is preferred
- Professional demeanor with a compassionate, positive attitude
Job Duties
- Welcome prospective residents, families, visitors, and referral sources with professionalism and compassion
- Coordinate the admissions process from initial inquiry through resident admission
- Answer phone calls, emails, and walk-in inquiries promptly and courteously
- Conduct facility tours for prospective residents and families
- Build and maintain positive relationships with hospitals, physicians, case managers, and community partners
- Gather, verify, and process admission paperwork and required documentation
- Coordinate admissions with nursing, social services, therapy, and other departments to ensure smooth resident transitions
- Maintain accurate admission records and census information
- Provide exceptional customer service and support to residents and families throughout the admission process
- Assist with marketing initiatives, community outreach, and special events as needed
- Ensure compliance with facility policies and applicable state and federal regulations
- Perform additional administrative duties as assigned
Job Criteria
Experience
No experience required
Job Location
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