Administrator

Tallahassee, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical Coverage

Expanded coverage

mental health support

Voluntary coverages

Student loan repayment

Retirement benefits

generous PTO

Voluntary benefits for part-time employees

Job Description

Bradford Health Services is a nationally recognized healthcare organization dedicated to providing high-quality behavioral health and addiction treatment services. Known for its commitment to patient care and employee well-being, Bradford Health Services has consistently been acknowledged as a Great Place to Work, a distinction earned through positive employee feedback reflecting a culture rooted in trust, inclusion, and purpose-driven leadership. The organization emphasizes not only delivering exceptional care to its patients but also fostering a supportive and rewarding environment for its employees. This dual commitment ensures that the staff is motivated and equipped to offer the best possible care to their clients. Bradford Health Services offers a comprehensive benefits package aimed at supporting the physical, mental, and financial health of its employees. These benefits include multiple medical coverage plans, expanded network access, mental health support through an Employee Assistance Program, voluntary coverages like pet and auto insurance, student loan repayment options for eligible staff, a 401(k) retirement plan, generous paid time off, and voluntary benefits for part-time employees. These offerings underscore Bradford’s dedication to investing in the holistic well-being of its team members.

The position available is for an Administrator/PFSM- Outpatient within the Administration/Fiscal Services department. This is a Non-Exempt role, reporting directly to the Facility CEO, Executive Director, or Regional Director, and supervises all outreach and outpatient departments within the facility. The core responsibility of this role is to provide comprehensive leadership and management of outpatient and outreach operations, ensuring the delivery of high-quality patient care while maintaining operational efficiency, fiscal responsibility, regulatory compliance, and strong community and referral partnerships. The Administrator/PFSM oversees the full spectrum of facility functions including fiscal management, clinical operations support, marketing efforts, compliance oversight, and business development. The role demands a strategic and hands-on approach to managing facility operations aligned with corporate policies and organizational goals. Additionally, this position supports clinical and crisis personnel and acts as a pivotal liaison between the facility and corporate leadership. The Administrator/PFSM is integral to fostering a positive work environment, improving patient outcomes, and ensuring sustainable business growth through effective leadership, sound financial oversight, and community engagement. The job calls for strong leadership and supervisory skills, proficiency in financial management, thorough knowledge of healthcare regulations, and the ability to navigate complex clinical and operational challenges. Effective communication, strategic planning, quality improvement, and team development are crucial competencies for success in this role. The job also includes responsibilities related to compliance with federal and state regulations, maintaining patient confidentiality, supporting community outreach, and advancing organizational performance through continuous quality improvement initiatives. This position requires adaptability, a proactive attitude, and a commitment to maintaining an inclusive and compliant healthcare environment. Overall, the Administrator/PFSM role at Bradford Health Services presents a rewarding opportunity for a healthcare management professional to lead a vital facet of this respected organization’s outpatient and outreach services, contributing significantly to the well-being of both patients and staff.

Job Requirements

Bachelor's degree required
Minimum of three years’ experience in healthcare or behavioral services
At least two years’ supervisory experience
CPR certification within 30 days of hire
Valid driver’s license with a safe driving record
Ability to lift up to 20 pounds occasionally
Ability to work in a fast-paced healthcare environment
Commitment to regular and reliable attendance
Strong computer and communication skills

Job Qualifications

Bachelor’s degree in behavioral sciences preferred
Minimum of three years experience preferred
Minimum of two years of supervisory experience preferred
Experience in chemical dependency, behavioral health, or addiction treatment settings preferred
Three years of experience managing clinical programs is preferred
Demonstrated knowledge of healthcare operations, organizational structures, business management, and community systems preferred
CPR certification required within 30 days of hire
Valid driver’s license with a safe driving record required
Strong leadership, supervisory, and team development skills
Excellent verbal, written, interpersonal, and presentation skills
Strong fiscal management, budgeting, and accounts receivable experience
Knowledge of healthcare regulations, compliance requirements, and accreditation standards
Ability to manage multiple priorities while maintaining attention to detail and accuracy
Proficiency with computers, office software, and standard office equipment
Strong organizational, problem-solving, and decision-making abilities
Ability to work independently with minimal supervision

Job Duties

Plan, organize, direct, and oversee all facility operations in accordance with corporate policies, procedures, and strategic objectives
Supervise and direct all facility affairs, ensuring compliance with established organizational policies and practices
Implement and enforce corporate directives and operational initiatives
Recruit, hire, supervise, evaluate, develop, and, when necessary, terminate employees in accordance with company policies
Maintain personnel practices that support a positive, productive, and compliant work environment
Develop and manage annual operating, marketing, and financial budgets
Ensure facility operations and financial performance align with approved budgets and organizational goals
Maintain all physical properties and equipment in safe, functional, and operational condition
Participate in department head meetings, utilization review meetings, and other committees as assigned
Manage day-to-day business office operations, including billing, collections, admissions processing, cash posting, and data entry
Oversee all financial procedures, including accounts receivable, collections activities, accounts payable processing, and cash management
Serve as a financial resource to leadership regarding receivables, payables, and revenue performance
Prepare and submit monthly reports related to revenue, collections, admissions, and financial performance
Maintain petty cash and administrative checking accounts, including reconciliation and documentation
Review and process approved accounts payable transactions in accordance with company policies
Prepare daily receipts journals, cash reports, weekly reconciliations, and bank deposits
Balance and post daily receipts and patient charges accurately and timely
Review Explanation of Benefits (EOBs) and post contractual adjustments as required
Monitor accounts receivable, collection activities, and bad debt recommendations
Review and resolve financial class review accounts in accordance with company procedures
Serve as liaison between the facility and corporate accounting to ensure accurate financial reporting and cash management
Collaborate with clinical staff, crisis coordinators, physicians, case managers, and other professionals to ensure patients receive high-quality, coordinated care
Support the effective delivery of treatment services and operational processes that enhance patient outcomes
Mediate patient and family concerns regarding treatment services and care delivery
Participate in utilization review activities and advocate for patient needs in both clinical and financial discussions
Stay informed of emerging trends, evidence-based practices, and innovations in addiction treatment and behavioral healthcare
Develop and maintain strong relationships with referral sources, healthcare providers, community organizations, schools, employers, and judicial systems
Coordinate with clinical and crisis staff to maintain effective communication with referral sources and stakeholders
Conduct individual marketing, business development, and public relations activities to promote facility services and growth
Support community outreach efforts and represent the organization professionally in the community
Ensure compliance with all applicable federal, state, and local regulations, including HIPAA, 42 CFR Part 2, and accreditation standards
Maintain unrestricted access to protected health information only as necessary to perform assigned responsibilities
Conduct audits of patient records, treatment documentation, and operational processes to ensure compliance and quality standards
Develop, implement, and monitor policies and procedures designed to improve operational effectiveness, clinical quality, and patient outcomes
Ensure compliance with all organizational policies, procedures, and regulatory requirements
Maintain patient records, including storage, retrieval, retention, and closeout procedures
Perform general administrative and clerical duties as required
Maintain accurate and timely documentation, reports, and records
Perform additional duties as assigned by executive leadership