Administrative Support Associate, Full Time - White Plains

Bloomingdale's is a renowned luxury department store, widely recognized for its distinctive approach to fashion and retail. With a mission to make fashion personal, fun, aspirational, and yet approachable, Bloomingdale's has created a unique shopping experience that inspires customers to view style as a source of creative energy in their lives. The company is committed to maintaining a culture that is inclusive, promoting diversity of background, thought, and opinion. This inclusive culture empowers all colleagues, regardless of their roles, to have a voice and direct access to leadership, fostering a collaborative environment where innovation and passion thrive. Bloomingdale's operates several retail platforms, including traditional department stores, an online presence at Bloomingdales.com, and contemporary store concepts such as Bloomie's, each designed to reflect the brand's mission and deliver exceptional customer experiences.

The role of the Administrative Support Colleague (ASC) at Bloomingdale's is pivotal in supporting the General Manager (GM) and enhancing the overall customer experience. This position requires a dynamic and detail-oriented individual who is capable of executing a variety of store administrative functions while also playing a key role in supporting the People Strategy. The ASC serves as a vital link between the GM, store employees, and customers, ensuring seamless communication and organizational efficiency. The role is both customer and colleague facing, requiring excellent interpersonal skills and the ability to maintain a professional demeanor in various situations.

The ASC is entrusted with responsibilities that directly impact the store's operational success and the satisfaction of both customers and staff. Tasks include managing the GM's schedule, handling escalated customer and employee issues, and providing an exceptional level of service to customers who seek assistance in the Executive Office or Store Manager's office. Additionally, the ASC contributes to the store's day-to-day communication through newsletters and ensures the production of necessary GM correspondence.

On the administrative front, the ASC supports key functions such as developing and updating executive schedules, coordinating travel and expense reports, and managing various meetings including conference calls and Skype sessions. The role demands a high level of organizational skill to maintain and analyze store reports, support compliance strategies, and oversee cash office functions. Furthermore, the ASC plays an instrumental role in the People Strategy by assisting with recruitment, managing payroll processes, and supporting professional development reviews. They also facilitate recognition activities and communication meetings that boost employee engagement and morale.

Physical demands of the role include the ability to walk, stand, and perform tasks such as reaching, crouching, and climbing ladders for certain periods, as well as frequent use of computers and other office equipment. The position requires close vision and the ability to lift or move items up to 25 pounds. A flexible schedule is necessary to accommodate retail hours, which may include days, evenings, weekends, and holidays.

Employment at Bloomingdale's includes competitive pay and benefits such as day-one medical, dental, and vision coverage, paid time off, flexible holiday scheduling, and access to earned wages through PayActiv. Additional benefits include pet, home, and auto insurance options, a 401(k) plan, bonus opportunities, growth potential, and an employee discount at Bloomingdale's and Macy's stores. This comprehensive benefits package underscores Bloomingdale's commitment to the well-being and professional development of its colleagues. The Administrative Support Colleague position is a unique opportunity for individuals who thrive in a fast-paced retail environment and are eager to contribute to a brand that values collaboration, diversity, and excellence.