Pioneer Title Agency logo

Administrative Escrow Assistant - Westgate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.50 - $23.75
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Work Schedule

Standard Hours
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Benefits

competitive salary
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

Pioneer Title Agency is a reputable title insurance and escrow services provider headquartered in Arizona with a robust presence marked by over 70 branch locations across the state. Established in 1985, this family-owned business harnesses deep-rooted relationships and expert knowledge in real estate to offer a comprehensive range of services including title insurance, account servicing, trustee sales, and builder-related trust services. Pioneer Title Agency takes pride in not only its strong commitment to customers but also in fostering the professional growth of its employees and supporting meaningful causes within the communities it serves. By prioritizing local engagement and maintaining a network of dedicated professionals, Pioneer Title Agency has built a resilient foundation that supports both its clients and team members alike.

The role of the Administrative Escrow Assistant at Pioneer Title Agency is pivotal in ensuring smooth office operations and assisting the escrow team with vital administrative duties. This full-time position is ideal for candidates who are dependable, friendly, detailed-oriented, and disciplined, offering an opportunity to work in a dynamic environment that values cooperation and effective communication. The Administrative Escrow Assistant assists in managing front office responsibilities, such as answering customer inquiries and greeting visitors, while also supporting transactional processes related to escrow. A typical day involves handling phone calls, scheduling and maintaining the office calendar, managing supplies, and processing escrow transactions from receipt of purchase contracts to preparing transaction documents for closing.

This position requires a combination of strong organizational skills, attention to detail, and proficiency in computer software—particularly Microsoft Office. Additionally, candidates with Spanish language skills are preferred but not mandatory, reflecting Pioneer Title Agency's dedication to serving Arizona's diverse population. As a growing company, Pioneer Title Agency offers competitive compensation commensurate with experience and education, along with an inclusive work environment that promotes equal employment opportunities. Joining the team as an Administrative Escrow Assistant means becoming part of a supportive family-like culture committed to excellence in service delivery and community involvement.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in administrative or escrow support roles preferred
  • Ability to type 40+ wpm
  • Strong communication skills
  • Attention to detail
  • Proficiency with microsoft office
  • Spanish language skills preferred but not required

Job Qualifications

  • Ability to type 40+ wpm
  • Strong oral and written communication skills
  • Exceptional customer service skills
  • High level of organizational skills and attention to detail
  • Strong computer skills with working knowledge of microsoft office
  • Spanish speaking preferred but not required

Job Duties

  • Answer incoming phone calls and greet customers upon their arrival to the office
  • Provide updates and answer inquiries from sellers, buyers, agents, and lenders
  • Maintain office calendar, including customer scheduling
  • Procurement and stocking of supplies, and ensuring general office upkeep
  • Receive purchase contracts/escrow instructions and assist in the preparation of the transaction for closing by receipting earnest money funds, entering data, and ordering title reports
  • Assist in preparing transactions for closing of escrow by reviewing title reports for accuracy, clearing title report requirements, and providing documentation for the completion of the transaction and loan processing

Job Criteria

Experience

Entry Level (1-2 years)


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