Administrative Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development

Job Description

Availity is a pioneering healthcare technology company that specializes in delivering revenue cycle and related business solutions designed specifically for healthcare professionals. Established as a leader within the industry, Availity empowers medical businesses by providing powerful tools, actionable insights, and an expansive network reach that enables them to gain a competitive edge in an ever-evolving healthcare landscape. With headquarters located in vibrant Jacksonville, FL, and an additional office in Bangalore, India, along with a dedicated remote workforce across the United States, Availity serves as a global team united by the mission to reshape the future of healthcare.

At Availity, the central focus is on driving enhanced patient care through innovative healthcare engagement solutions. The company stands as a major facilitator within the healthcare ecosystem by connecting over 3 million providers to health plans, processing more than 13 billion transactions annually. This significant influence underscores Availity’s commitment to transforming the healthcare industry through efficient communication, technology-driven solutions, and creating stronger connections that empower healthcare organizations nationwide.

The role of Administrative Coordinator at Availity is key to maintaining smooth organizational operations at the company’s Jacksonville headquarters. This position acts as the first point of contact for associates, guests, and partners, ensuring a welcoming and professional onsite experience. The Administrative Coordinator supports a variety of critical functions such as front desk operations, facilities backup, office event coordination, and administrative tasks. Working closely with Facilities, IT, HR departments, and business leaders, this role requires excellent multitasking skills, a customer-service-driven attitude, and the ability to thrive in a fast-paced environment. The individual in this role plays a vital part in facilitating effective communication and operational support that directly influences the workplace environment and overall organizational efficiency.

This position is ideal for someone who genuinely enjoys interacting with people, takes pride in providing exceptional service, and excels at managing multiple priorities with attention to detail. The Administrative Coordinator helps create a positive impression for visitors while also managing logistics like mail handling, conference room coordination, travel bookings, and employee onboarding. Candidates must be onsite at the Jacksonville office, highlighting the importance of physical presence to support company operations. At Availity, employees are part of a dynamic and forward-thinking culture where innovation is celebrated, ideas are valued, and every contribution shapes the future of healthcare technology. This role offers a unique opportunity to be part of a collaborative team passionate about making a meaningful difference in patient care through operational excellence and high-quality service delivery.

Job Requirements

  • 1-3 years of experience in a receptionist, administrative coordinator, office operations, or similar role
  • strong customer service mindset with the ability to interact professionally with employees, executives, and external guests
  • excellent organizational skills with strong attention to detail
  • ability to manage multiple priorities in a fast-paced, onsite environment
  • proficiency in Microsoft Office (Outlook, Teams, Word, Excel)

Job Qualifications

  • 1-3 years of experience in a receptionist, administrative coordinator, office operations, or similar role
  • strong customer service mindset with the ability to interact professionally with employees, executives, and external guests
  • excellent organizational skills with strong attention to detail
  • ability to manage multiple priorities in a fast-paced, onsite environment
  • proficiency in Microsoft Office (Outlook, Teams, Word, Excel)
  • experience supporting conferences, events, or executive/Board meetings preferred
  • prior experience handling travel arrangements and expense reporting preferred
  • professional presence and communication skills
  • highly organized and proactive
  • service-oriented and solution-focused
  • comfortable working independently while collaborating across teams
  • adaptable and flexible in response to changing onsite needs

Job Duties

  • Greet and check in employees, candidates, vendors, and visitors
  • issue badges and ensure compliance with security procedures
  • provide reception support for onsite executive and Board meetings
  • sign for deliveries, certified mail, and service of process and promptly notify recipients
  • serve as backup support to the Facilities Manager for day-to-day operational needs such as sorting and distributing mail, notifying recipients of overnight and priority deliveries
  • maintain and update the postage machine
  • assist IT with employee equipment drop-off and pick-up coordination
  • maintain inventory and restocking of kitchen supplies, office supplies, FedEx/shipping supplies, and paper for print rooms
  • coordinate conference room setup and breakdown including room configuration, supplies, whiteboards, and beverages
  • verify A/V and equipment readiness with meeting hosts
  • provide administrative coordination support including travel booking and logistics, meeting scheduling, expense reporting as needed
  • coordinate new-hire onboarding including background checks, access setup, and day-one support
  • coordinate and assist with catering for meetings and onsite events
  • support café and special onsite events

Job Criteria

Experience

Entry Level (1-2 years)


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