Administrative Assistant / Receptionist

Job Overview

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Compensation

Hourly
Range $21.00 - $24.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
friendly work environment
Employee Discounts

Job Description

Investors Management & Marketing (IMM) is a dedicated property management company committed to delivering exceptional service to both its investor clients and rental customers. With a clear mission to provide investors an acceptable return on their property investments and concurrently ensure tenants receive safe, comfortable, and affordable housing, IMM stands as a reputable firm in the real estate management industry. The company places strong emphasis on professionalism, integrity, and continual improvement in managing income-generating properties, striving to meet the evolving needs of its diverse clientele base.

IMM envisions becoming the most sought-after property management firm by investors and renters alike. This vision is underpinned by the company’s commitment to superior customer service, internal collaboration, and a proactive approach to property management. The team at IMM understands that the success of property investments depends heavily on efficient management practices and maintaining strong relationships with all stakeholders.

The role of Administrative Assistant/Receptionist at IMM is pivotal in ensuring the smooth operation of daily activities within the office environment. This position serves as the first point of contact for customers and investors, requiring an individual who excels in communication, organization, and multitasking. The Administrative Assistant/Receptionist will manage incoming calls, greet visitors, handle customer inquiries, and support leasing agents with scheduling and administrative duties. This role demands someone with excellent computer skills, particularly proficiency in Microsoft Office suite, and the ability to maintain composure and professionalism in a busy office setting.

Beyond front office duties, the role involves financial responsibilities such as collecting rent payments, recording transactions accurately, and ensuring funds are deposited into the appropriate tenant accounts. Additionally, the Administrative Assistant/Receptionist assists with filing, tracking tenant requests, submitting work orders, and keeping the office environment tidy and well-stocked with necessary supplies. The ability to follow directions, absorb information quickly, and work independently is crucial for success in this role.

This full-time position offers an opportunity to join a growing company that values employee contribution and fosters a collaborative work culture. The successful candidate will be integral to maintaining high standards of customer service and operational efficiency, directly contributing to achieving the company’s mission and vision. IMM supports professional development and encourages its staff to take initiative and grow within the organization, making this role ideal for someone seeking a stable yet dynamic career path in property management administration.

Job Requirements

  • High school diploma or equivalent
  • prior administrative or receptionist experience preferred
  • proficiency in Microsoft Office (Excel, Word, Outlook)
  • excellent communication skills
  • strong organizational skills
  • ability to work in a fast-paced environment
  • self-motivated and professional demeanor
  • ability to follow instructions and learn rapidly

Job Qualifications

  • High school diploma or equivalent
  • proficiency in Microsoft Office (Excel, Word, Outlook)
  • excellent communication and interpersonal skills
  • strong organizational and time management abilities
  • ability to handle multiple tasks in a busy environment
  • professionalism in all interactions
  • self-motivated with a willingness to learn
  • ability to take direction and absorb information quickly

Job Duties

  • Answering of phones and greeting of customers
  • transferring calls to the appropriate department or person
  • taking inquiries and messages as needed
  • collecting rent payments, recording, and depositing them into the correct resident accounts
  • scheduling appointments for Leasing Agents
  • assist staff with filing needs
  • recording resident requests on tenant accounts and submitting work order requests
  • keeping front office area organized and free of clutter
  • keep waiting and leasing areas organized and free of clutter
  • keep office supplies stocked and report any ordering needs to the Office Manager
  • other duties as assigned

Job Criteria

Experience

No experience required


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