Administrative Assistant / Front Desk

Job Overview

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Compensation

Hourly
Range $15.00 - $18.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee wellness programs

Job Description

Our medical facility is dedicated to providing top-quality patient care in a welcoming and professional environment. We pride ourselves on our commitment to exceptional service and patient satisfaction, operating with a patient-centered approach that ensures every visitor feels valued and supported throughout their healthcare journey. Our team is comprised of skilled healthcare professionals and administrative staff who work collaboratively to maintain an efficient and compassionate practice.

We are currently seeking a Front Desk Administrator with a focus in medical reception and receptionist duties to join our dynamic team. This role serves as the first point of contact for patients and visitors, playing a crucial part in shaping the patient experience from the moment they enter the facility. The Front Desk Administrator will be responsible for managing patient check-ins and check-outs, handling phone communications, coordinating appointments, and providing general administrative support to the medical office staff. This position is vital in maintaining the smooth operation of the front office, ensuring that administrative tasks are completed accurately and in a timely manner while offering friendly and efficient service to patients and visitors. We are looking for an individual who is detail-oriented, communicative, and comfortable working in a fast-paced healthcare setting. Experience in medical office administration is preferred but not mandatory for the right candidate. This role offers an opportunity to develop valuable experience in the healthcare administration field and contribute positively to patient interactions and overall practice efficiency.

Job Requirements

  • Strong communication and customer service skills
  • Experience in medical office or administrative roles preferred

Job Qualifications

  • Strong communication and customer service skills
  • Experience in medical office or administrative roles preferred
  • Ability to manage multiple tasks efficiently
  • Proficient with appointment scheduling and basic office software
  • Friendly and professional demeanor

Job Duties

  • Greet patients and handle registration
  • Answer phone calls and respond to inquiries
  • Maintain scheduling and assist with records
  • Collect payments and support patient flow

Job Criteria

Experience

Mid Level (3-7 years)


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