Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $29,781.00 - $40,858.92
Benefits
Health Insurance
Dental Insurance
Paid Time Off
generous paid leave
longevity pay
Access to wellness program
Texas Employees Retirement System benefits
Job Description
The Texas Department of Family and Protective Services (DFPS) is a vital state agency committed to safeguarding vulnerable populations, including children, the elderly, and individuals with disabilities across Texas. With a dedicated workforce exceeding 12,000 professionals, DFPS operates with a clear mission to protect those who cannot protect themselves from abuse, neglect, and exploitation. The agency's vision and values guide its services to ensure the safety and well-being of Texas residents. DFPS is a reputable employer offering comprehensive benefits such as eligibility for the Public Service Loan Forgiveness Program, excellent health coverage, special discounts through the Discount Purchase Program, longevity... Show More
Job Requirements
- Graduation from high school or equivalent
- One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience
- Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience
Job Qualifications
- Graduation from high school or equivalent
- One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience
- Knowledge of computers
- Skill in using Microsoft Works or Windows environment
- Skill in working in an office supporting several staff members
- Ability to effectively handle multiple assignments in a dynamic environment
Job Duties
- Performs data entry into IMPACT and other electronic programs and systems
- Answers and screens telephone inquiries
- takes and routes messages and records intake information for referral to caseworkers
- Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit
- Functions as the unit timekeeper and will process purchase orders as directed
- Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents
- Provides program and agency information and/or makes referrals to other community resources
- Greets visitors, responds to general questions, and directs callers to proper location
- Performs other duties as assigned and required to maintain unit operations
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts
- Attends work regularly in accordance with agency leave policy
Job Location
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