Account Coordinator Cosmetics - (Expired Job)

Belk is a leading department store chain known for offering high-quality merchandise including apparel, shoes, accessories, and beauty products. Established with a commitment to exceptional customer service and community involvement, Belk has grown to become a trusted name in retail across multiple states. With its focus on delivering a seamless shopping experience, Belk emphasizes strong vendor partnerships and innovative retail strategies to meet evolving consumer needs. This company prides itself on creating inclusive and engaging work environments where employees can thrive and contribute to the brand's success.

The Account Coordinator role at Belk is a vital position responsible for managing and coordinating all retail activities related to a specific vendor line across all stores carrying the vendor's merchandise. This role acts as the primary liaison between Belk and the vendor, ensuring that both parties are aligned in meeting sales, marketing, and merchandising goals. The Account Coordinator will champion the standards set forth by Belk while fostering strong relationships within the stores to drive sales and maximize the brand’s presence. This position requires a dynamic individual with a blend of retail expertise, strong organizational skills, and excellent communication abilities.

The primary focus of the Account Coordinator is to meet or exceed financial productivity targets, including annual sales plans, seasonal gift and event goals, as well as localized and national promotional efforts such as gift-with-purchase campaigns and makeup artistry events. The role involves rigorous analysis and monitoring of key performance indicators such as associate sales per hour, units per transaction, and credit application goals, with a goal to optimize productivity through coaching and development. Maintaining low shrinkage and minimizing losses through effective stock and damage control is another essential aspect of the position.

A critical part of the job is the leadership and development of retail staff, including recruiting, hiring, training, and coaching beauty advisors to ensure optimal performance and utilization of concierge services and clientele development tools. The Account Coordinator will recognize top performers while addressing any coaching needs for underperforming staff to cultivate a motivated and skilled team. Regular store visits—minimum five days per week and six hours per visit—are expected to foster strong brand focus and build influential relationships with sales associates, management teams, and store leadership. These relationships are key to aligning store operations with vendor goals and corporate standards.

Effective communication is essential to the Account Coordinator's success, as the role requires consistent verbal and written communication with field and corporate leadership, as well as vendor executives. The individual in this role will participate in weekly leadership calls and business meetings to present updates and provide insights into sales opportunities and industry trends. The position also demands strict adherence to visual merchandising standards set by Belk Corporate Visual, ensuring timely setup of promotional events and maintaining clean and organized counters and stockrooms.

This role demands a proactive, detail-oriented professional with a background in retail, ideally with beauty retail and artistry skills, who can skillfully balance multiple responsibilities while driving business growth and maintaining the high standards of the Belk brand. The Account Coordinator position offers an opportunity to impact the retail experience positively and lead vendor partnerships within a reputable and established retail company.