Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
employee training
Career Development
Equal opportunity employer
Supportive workplace
Job Description
FedEx Freight, Inc. is a leading provider in the less-than-truckload (LTL) freight transportation sector, dedicated to delivering superior service and reliability across North America. As a division of FedEx Corporation, FedEx Freight prides itself on efficient shipment handling, exceptional customer care, and innovative logistics solutions. The company operates in a highly dynamic and fast-paced environment where attention to detail and operational excellence are paramount. FedEx Freight is committed to fostering a diverse and inclusive workforce, providing equal opportunity employment to all candidates including those with disabilities and veterans. Through state-of-the-art technology and industry expertise, FedEx Freight continuously adapts to evolving market demands while maintaining a strong focus on safety, compliance, and customer satisfaction.
The role of Lead Supervisor at FedEx Freight is a pivotal position within the company, focusing on overseeing employee teams to ensure that shipments are moved on time and arrive damage-free. This role requires strong leadership skills to manage, educate, and develop employees with an emphasis on retention and growth. The Lead Supervisor is responsible for directing daily operations, including workforce scheduling and ensuring compliance with DOT rules, OSHA regulations, and company policies. Attention to safety practices is a critical aspect of this position, requiring active monitoring and corrective actions to maintain a secure working environment. Additionally, this role involves close interaction with customers and business partners to uphold high service standards and effectively address any issues related to freight classification, damage, or shipment delays.
The successful candidate will be someone who possesses a thorough knowledge of the LTL industry alongside familiarity with hazardous materials regulations and tariff rules. They must also demonstrate excellent communication skills and the ability to work well both independently and as part of a team. The role demands strong organizational capabilities and the competence to multitask efficiently while maintaining compliance with safety laws and company procedures. Working in a dock environment with exposure to varying weather conditions and other physical elements is part of the daily routine. This position requires flexibility in working hours according to operational needs, making it suitable for candidates prepared to thrive in a fast-paced, deadline-driven setting. FedEx Freight supports its employees with training, development opportunities, and a commitment to a supportive workplace environment, aiming to empower the Lead Supervisor to succeed in achieving operational goals and enhancing customer satisfaction.
The role of Lead Supervisor at FedEx Freight is a pivotal position within the company, focusing on overseeing employee teams to ensure that shipments are moved on time and arrive damage-free. This role requires strong leadership skills to manage, educate, and develop employees with an emphasis on retention and growth. The Lead Supervisor is responsible for directing daily operations, including workforce scheduling and ensuring compliance with DOT rules, OSHA regulations, and company policies. Attention to safety practices is a critical aspect of this position, requiring active monitoring and corrective actions to maintain a secure working environment. Additionally, this role involves close interaction with customers and business partners to uphold high service standards and effectively address any issues related to freight classification, damage, or shipment delays.
The successful candidate will be someone who possesses a thorough knowledge of the LTL industry alongside familiarity with hazardous materials regulations and tariff rules. They must also demonstrate excellent communication skills and the ability to work well both independently and as part of a team. The role demands strong organizational capabilities and the competence to multitask efficiently while maintaining compliance with safety laws and company procedures. Working in a dock environment with exposure to varying weather conditions and other physical elements is part of the daily routine. This position requires flexibility in working hours according to operational needs, making it suitable for candidates prepared to thrive in a fast-paced, deadline-driven setting. FedEx Freight supports its employees with training, development opportunities, and a commitment to a supportive workplace environment, aiming to empower the Lead Supervisor to succeed in achieving operational goals and enhancing customer satisfaction.
Job Requirements
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written verbal and interpersonal communication skills
- Able to work independently and as part of a team
- Multi-task oriented and possess good organizational skills
- Knowledge of Microsoft Office and Internet
Job Qualifications
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written verbal and interpersonal communication skills
- Thorough knowledge of LTL industry DOT rules and regulations OSHA laws Hazardous materials regulations NMFC and tariff rules as well as company policies and procedures preferred
- Able to work independently and as part of a team
- Multi-task oriented and possess good organizational skills
- Knowledge of Microsoft Office and Internet
Job Duties
- Lead manage educate and develop company employees focusing on retention and growth
- Supervise and direct employee work including pre-shifts with a focus on outstanding quality customer deliverables and safety performance identifying and overseeing improvement
- Actively monitor record and educate employees regarding unsafe acts conditions correcting immediately using corrective action as needed providing feedback and follow-up with all impacted employees
- Plan daily manpower needs and set schedules to ensure customers freight is delivered and picked-up timely and damage free
- Communicate job assignments coordinating with all employees ensuring direction is clear and concise
- Monitor service freight and ensure cut time compliance
- Monitor analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
- Assist customers with rate quotes claim information and setting appointments
- Monitor actual performance data and gather information for reporting
- Build relationships and positive communications with all business partners to ensure customers and companys service standards are met
- Identify freight moving at incorrect weight and classification
- Ensure all OS&D is identified and processed properly
- Perform administrative functions as required
- Comply with all applicable laws regulations as well as company policies procedures
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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