3PL Warehouse Operations Manager at Porter Logistics Atlanta, GA

Porter Logistics is a leading third-party logistics (3PL) provider based in Atlanta, Georgia, known for redefining modern warehousing and fulfillment. Since its inception, the company has experienced rapid growth, evolving from a modest two-person operation in a 10,000-square-foot warehouse to managing over 1 million square feet of warehouse space across multiple facilities in Georgia. This significant expansion reflects Porter Logistics' commitment to operational excellence, transparency, and delivering accuracy for clients with high expectations. The company is characterized by a disciplined execution strategy, a strong focus on safety and quality, and a team-first culture where individuals take full ownership of their work responsibilities. With such a dynamic environment, employees at Porter Logistics benefit from a culture that encourages hands-on involvement and direct engagement in operational processes, avoiding the typical distance often found in large corporate settings with numerous management layers.

The Operations Manager position at Porter Logistics represents a unique leadership opportunity for someone who thrives in a fast-paced, hands-on environment. This full-time, on-site role is pivotal in overseeing the daily performance of one of Porter’s high-volume Atlanta facilities, which incorporates both ambient and temperature-controlled warehouse spaces, including frozen sections. Unlike roles that involve overseeing operations from a remote office, this position requires the Operations Manager to spend approximately 95% of their day physically present on the warehouse floor, actively leading and managing the operational flow. The role is designed for individuals who desire to build and structure their team and operational framework independently rather than operating within a rigid, pre-established corporate infrastructure. In this capacity, the Operations Manager will be the senior leader responsible for executing operational strategies and managing the facility’s financial performance. The role demands a strong balance of leadership, operational expertise, safety enforcement, and client communication to ensure exceptional service delivery at all times.

As the frontline leader, the Operations Manager will oversee all key warehouse functions, including receiving, put-away, picking, outbound logistics, inventory management, staffing, and safety protocols. The manager will ensure the facility adheres strictly to standard operating procedures across various controlled environments to maintain product integrity, including controlling temperature-sensitive goods. A significant focus will be on maintaining superior inventory accuracy, achieving 99% or higher through disciplined processes such as cycle counting, root cause analysis, and corrective actions. Additionally, the manager will lead the development and coaching of a diverse team, fostering a company culture rooted in teamwork, integrity, ownership, and positivity. Safety is paramount, with strict compliance to OSHA standards and internal safety measures required to protect both personnel and products.

Client service and communication are also central to this role, requiring the Operations Manager to act as the primary operational point of contact for clients, offering timely updates, resolving issues, and delivering performance insights. The role extends to managing logistics and transportation coordination, including carrier relationships and dock management to ensure efficient inbound and outbound flow while minimizing delays. Finally, the role carries significant financial responsibility, where the Operations Manager will own the facility’s profit and loss statement, manage budgets, optimize resources, and make data-driven decisions to improve margins and overall operational productivity. This position is ideal for professionals with warehouse leadership experience, strong operational and financial acumen, and a passion for hands-on management in a growing, dynamic logistics company.