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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $17.75
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) with employer match
Flexible spending account
Health savings account
Job Description
Resort Lifestyle Communities (RLC) is a dynamic and rapidly growing company dedicated to providing exceptional senior living experiences in more than 60 communities nationwide. Family-owned and purpose-driven, RLC emphasizes a culture rooted in core values of respect, honesty, kindness and compassion, and service excellence. The company creates vibrant, resort-style environments where residents enjoy an engaged, supportive lifestyle with full occupancy and on-budget operations as key operational goals. The organization prides itself on fostering happy employees and happy residents by cultivating a close-knit, servant-hearted community. This supportive leadership environment encourages employees to grow professionally while making meaningful differences in the lives... Show More
Job Requirements
- At least 21 years old with a valid driver’s license and clean driving record
- Able to valet park vehicles safely
- Able to work Thursday-Monday 3:00pm to 11:30pm
- High school diploma or equivalent (GED)
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Adaptable and flexible to shifting priorities
- Willing to assist in various areas
- Team-oriented with a proactive approach and attention to detail
- Reliable in completing tasks accurately and on time
- Knowledge of the local community preferred
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English with residents, guests, and staff
- Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent (GED)
- Previous customer service experience
- Strong problem-solving skills
- Excellent communication and interpersonal skills
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Knowledge of the local community preferred
- Ability to communicate effectively in English with residents, guests, and staff
Job Duties
- Create a positive first impression by performing valet parking services for residents and visitors
- Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
- Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
- Oversee building safety systems, including fire alarms
- follow emergency procedures and assist residents during fires or severe weather
- Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
- Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
- Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
- Manage office supplies, resident documents, and menus
- perform clerical duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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