Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Standard Hours
Flexible
Benefits
product discount
free sample products
guided learning and certification courses
Opportunity for growth
Medical insurance
Dental Insurance
Vision Insurance
401k
vacation
Sick Time
Holiday time
Job Description
Sally Beauty Holdings is a leading international retailer and distributor of professional beauty supplies, serving both professional and retail customers. With a rich history and a strong presence in the beauty industry, Sally Beauty Holdings operates numerous stores and online platforms dedicated to providing a wide range of hair care, nail care, and beauty products. Their mission is rooted in empowering beauty professionals and consumers alike by offering products that inspire confidence and creativity. The company is well-recognized for its inclusive culture, commitment to innovation, and a supportive work environment that celebrates diversity and self-expression. Sally Beauty Holdings offers career opportunities that nurture skills and personal growth in a thriving beauty sector.
The role of the Color & Curl Concierge / Colour & Curl Specialist at Sally Beauty Holdings is a dynamic and pivotal position aimed at enhancing the company’s dominance in the color and curl segment of the beauty industry. This role combines aspects of retail sales, technical consulting, client education, and brand promotion to effectively drive growth in hair color and curl-related products. The Concierge serves not only as a sales associate but also as an expert and educator who deeply understands color and curl care, trends, and market dynamics.
As a Color & Curl Concierge, you will be responsible for creating increased customer retention and loyalty by building lasting relationships with clients and business partners. You will actively contribute to expanding brand awareness and increasing hair color market share by using your expertise to introduce new products and concepts, both in-store and virtually. A significant part of your role involves providing color, curl, and texture consulting services to professional beauty salons, barbershops, spas, schools, and licensed cosmetologists.
This position requires a blend of excellent salesmanship, technical knowledge, and a passion for the beauty industry. You will engage in continuous learning through guided online courses and certification programs to maintain a high standard of professional knowledge and service. Your duties will encompass product education, market analysis, visual merchandising, and handling cash transactions following established procedures.
The Color & Curl Concierge role offers a unique opportunity for professionals passionate about hair color and textures to grow within a supportive company that values creativity and education. Employees enjoy generous product discounts, free samples, and a pathway for career advancement. Additionally, qualified employees may benefit from medical, dental, vision insurance, 401k plans, and paid vacation and sick time, subject to eligibility based on hours worked.
If you are a passionate beauty professional or retail sales expert eager to develop your expertise and thrive in a vibrant beauty environment, Sally Beauty Holdings welcomes your application. This is a chance to join a company that sees beauty in diversity and offers a welcoming workplace where you can truly flourish.
The role of the Color & Curl Concierge / Colour & Curl Specialist at Sally Beauty Holdings is a dynamic and pivotal position aimed at enhancing the company’s dominance in the color and curl segment of the beauty industry. This role combines aspects of retail sales, technical consulting, client education, and brand promotion to effectively drive growth in hair color and curl-related products. The Concierge serves not only as a sales associate but also as an expert and educator who deeply understands color and curl care, trends, and market dynamics.
As a Color & Curl Concierge, you will be responsible for creating increased customer retention and loyalty by building lasting relationships with clients and business partners. You will actively contribute to expanding brand awareness and increasing hair color market share by using your expertise to introduce new products and concepts, both in-store and virtually. A significant part of your role involves providing color, curl, and texture consulting services to professional beauty salons, barbershops, spas, schools, and licensed cosmetologists.
This position requires a blend of excellent salesmanship, technical knowledge, and a passion for the beauty industry. You will engage in continuous learning through guided online courses and certification programs to maintain a high standard of professional knowledge and service. Your duties will encompass product education, market analysis, visual merchandising, and handling cash transactions following established procedures.
The Color & Curl Concierge role offers a unique opportunity for professionals passionate about hair color and textures to grow within a supportive company that values creativity and education. Employees enjoy generous product discounts, free samples, and a pathway for career advancement. Additionally, qualified employees may benefit from medical, dental, vision insurance, 401k plans, and paid vacation and sick time, subject to eligibility based on hours worked.
If you are a passionate beauty professional or retail sales expert eager to develop your expertise and thrive in a vibrant beauty environment, Sally Beauty Holdings welcomes your application. This is a chance to join a company that sees beauty in diversity and offers a welcoming workplace where you can truly flourish.
Job Requirements
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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