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Interview Questions

30 Director of Restaurant Operations Interview Questions & Answers

Whether you're applying for Director of Restaurant Operations jobs or interviewing applicants for the role, make sure to go through some of the most commonly asked questions, useful for both employers and job seekers.

Table of Contents

In the list below, you'll find popular questions that every employer should ask during the interview. These queries can specifically help determine the most suitable candidate for a senior role such as this one.

1. Interview Questions Regarding Experience and Skill

2. Situational/Behavioral Interview Questions

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Types of Director of Restaurant Operations Interview Questions 

  • Interview Questions Regarding Experience and Skill: Directors of Restaurant Operations oversee a company or establishment's strategic and operational aspects — including financial management, process improvements, staff training and more. As such, these interview questions are crucial in assessing a candidate's capability to perform the role's various duties and responsibilities. These will help interviewers understand the candidate's skill set and experience relevant to the role.
  • Situational/Behavioral Interview Questions: This set of questions presents hypothetical scenarios that a Director of Restaurant Operations would likely encounter. Through these, interviewers can further evaluate a candidate's problem-solving abilities based on how this candidate would handle and resolve various issues.

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Here's a video you can watch to further help you prepare your own answer to the question above.

What Are the Top Director of Restaurant Operations Interview Questions?

Check out 18 more questions to make sure you come well-prepared for the interview session.

18 More Questions for a Director of Restaurant Operations Interview

  • How do you prioritize tasks when managing a several branches at the same time?
  • Have you developed any techniques that you use to train junior and senior staff?
  • Tell me about a time when you had to make a tough decision at work.
  • What metrics do you use to evaluate your staff's performance?
  • Which restaurant management technology are you proficient in?
  • How would you discuss poor performance with individual staff members?
  • When was the last time you had a disagreement with a General Manager and how did you solve it?
  • Tell me about a time when you faced a challenging situation with a supplier. What happened and what was the outcome?
  • How do you monitor food safety and quality across different branches?
  • What do you do to keep your team's spirits high during periods of high pressure?
  • Guide me through the process of planning, creating and rolling out a new menu.
  • Which methods do you use to evaluate competition in the market?
  • How would you respond to a loyal customer complaining about poor service?
  • What would you do if you found one of your managers misreporting sales?
  • What would be the first step you'd take if an employee complained about harassment?
  • Tell me about a time when you faced a major change in the operations.
  • What would you do if your restaurant kept failing multiple health inspections in a row?
  • How would you approach a manager who's not applying the feedback they've been given multiple times?

How To Prepare for a Director of Restaurant Operations Interview?

So, you've finally gone through all the common Director of Restaurant Operations interview questions and sample answers.

Now, here are other things you can do to prepare for the interview process.

Tips for candidates:

  • Research the company or establishment for which you're applying. This includes familiarizing yourself with their store locations, menu items, customer demographics and financial performance. By doing these, you can provide well-informed suggestions during the interview.
  • Stay updated on laws, regulations and industry trends that apply to the type of restaurant you're applying for. After all, you'll need to know all these things when you're a Director of Restaurant Operations.
  • Review your resume and identify which managerial jobs are most relevant to a Director of Restaurant Operations role. Tailor your interview answers to provide real-life examples based on your experience in these previous jobs.
  • Highlight your knowledge of all aspects of restaurant operations. Additionally, emphasize your understanding of how these various aspects are connected to one another.

Tips for interviewers or employers:

  • Prepare questions catered to a senior management position. These questions should help you evaluate a Director of Restaurant Operations candidate's leadership and interpersonal skills, strategic planning and industry knowledge.
  • Assess the candidate's level of operational expertise and experience. Ask questions that would gauge whether or not they have a proven track record of managing various aspects of restaurant operations.
  • Include situational questions that demonstrate how candidates would handle specific scenarios that are common or may occur in your type of restaurant.
  • Give candidates an opportunity to ask questions about the role and the company or establishment. This could give you a better idea of their level of interest in the job and their ability to think proactively by being well-informed.

Testimonial From a Director of Food and Beverage

Is there a piece of advice you remember getting that helped you advance in the role of Director?

"I would say the most important thing is to stick to your beliefs and morals when starting a new job, in any role or position. If you change those ideas once, you cannot go backwards."

Lymont Stoutingberg, Director of Food and Beverage/Executive Chef

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Written by Lidija Misic

Content Specialist

Lidija holds a BA in English Language and has lived in five different countries, where she has worked in various roles, including as a flight attendant, teacher, writer and recruiter. Her biggest passion is crafting great content and reading. She is particularly passionate about creating punchy copy that inspires people to make positive changes in their lives.

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Reviewed by Stefan Petrov

Editor and SEO Content Writer

With over 10 years of experience as a writer and editor, Stefan has worked in the automotive, IT, health and hospitality industries. Familiar with Google Search Console and other SEO tools like Ahrefs and Semrush, Stefan uses his experience to create content that's visually appealing to the user but also ranks in the SERPs.