20 Interesting Statistics About Concierges – 2024
We’ve prepared some awesome statistics for you to explore this interesting career and dive deeper into the professional life of an average Concierge in the U.S.
- The highest paid Concierges make more than $60,000 in the U.S.
- 24% of these front-desk professionals work in the hospitality sector, followed by the real estate market
- The current unemployment rate is set at 12%, which is 9% higher than the unemployment rate in 2019
- The lowest average salary ($23,059) in the country is in the state of Ohio
- In 2023, the Concierge market was valued at $856 million
Concierge Employment Statistics
The concierge industry hit its lowest point in the middle of the pandemic in 2021. However, nowadays, the number of professionals in the field is steadily increasing.
Concierge Gender Statistics
65% of Concierges are women, whilst just 35% of them are men. This discrepancy is different from the role of a Hotel Manager where men and women are evenly employed, as per our Hotel Manager demographics page.
Concierge Age Statistics
An overwhelming majority of Concierges (71%) are above 40 years old. This aligns with the General Hotel Manager demographics as most individuals working in that role are also older than 40.
Concierge Employment Type Statistics
A larger number of Concierges work full-time (69%) while only 31% are employed part-time. This is different from Host/Hostess U.S. demographics where most individuals work on a part-time basis.
Concierge Ethnicity and Race Statistics
55% of those who work as Concierge are white, followed by Hispanic (18%) and African American (12%) minorities.
Concierge Education Statistics
Half of the Concierge workforce hold bachelor’s degrees (50%).
Concierge Tenure Statistics
62% of Concierges usually remain in their respective roles for just under two years.
Concierge Jobs by Industry
Most workers are hired in property management and lodging service sectors.
| Industry | Employment |
|---|---|
| Real Estate | 10,440 |
| Traveler Accommodation | 7,310 |
| Retirement and Assisted Living Facilities for the Elderly | 6,460 |
| Other Personal Services | 4,070 |
| Nursing Care Facilities | 1,020 |
Concierge Jobs by Company Size Statistics
31% of Concierges are working in institutions that hire less than 1,000 staff members.
Concierge Languages Spoken
Apart from English, which is the native language in the U.S., 59% of Concierges who know a second language speak Spanish, followed by 11% who know French and 4% who can speak Japanese.
5 More Concierge Facts and Statistics
- 10% of Concierges make $27 per hour
- In 2022, women earned 94 cents for every dollar their male colleagues earned
- It is expected that the Concierge industry will grow by more than 6% by 2030
- Based on the quality of service, tipping a Concierge can go up to 20%
- 76% of the workforce are hired in private industries, while only 1% of those work in the government
Concierge Demographics and Statistics FAQs
The highest-paying state for Concierges is, without a doubt, New York, which offers a base average pay of $50,700 per year.
New York City and Washington D.C. seem to be the cities that hire the most Concierges in the U.S. You can check out our webpage where we regularly announce job posts for Concierges in New York.
Given that New York is one of the most important tourist hubs in the world, the demand for Concierges is extremely high in the state itself, but specifically in NYC.
The Bureau of Labor Statistics estimates that there are currently 41,020 Concierges working in the U.S.
65% of Concierges in the country are female.
55% of Concierges identify as white.
The average male concierge age is 50 years old, while females are 49 years old on average.
Concierge Statistics and Demographics Data
We’ve gathered up the data using OysterLink’s statistics methodology that ensures we always provide correct statistics and highly relevant information.
Written by Vukasin Petrovic
Vukasin is an experienced content creator with more than five years of writing and editing experience. With a background in English and an MFA in Creative Writing, he excels in digital marketing and copywriting, crafting narratives that engage the audience.
Reviewed by Stefan Petrov
With over 10 years of experience as a writer and editor, Stefan has worked in the automotive, IT, health and hospitality industries. Familiar with Google Search Console and other SEO tools like Ahrefs and Semrush, Stefan uses his experience to create content that’s visually appealing to the user but also ranks in the SERPs.
