20 Interesting Statistics About Concierges – 2025

We’ve prepared some awesome statistics for you to explore this interesting career and dive deeper into the professional life of an average Concierge in the U.S.

• The highest paid Concierges make more than $60,000 in the U.S.
• 24% of these front-desk professionals work in the hospitality sector, followed by the real estate market
• The current unemployment rate is set at 12%, which is 9% higher than the unemployment rate in 2019
• The lowest average salary ($23,059) in the country is in the state of Ohio
• In 2023, the Concierge market was valued at $856 million

Concierge Employment Statistics

The concierge industry hit its lowest point in the middle of the pandemic in 2021. However, nowadays, the number of professionals in the field is steadily increasing.

Concierge Gender Statistics

65% of Concierges are women, whilst just 35% of them are men. This discrepancy is different from the role of a Hotel Manager where men and women are evenly employed, as per our Hotel Manager demographics page.

Concierge Age Statistics

An overwhelming majority of Concierges (71%) are above 40 years old. This aligns with the General Hotel Manager demographics as most individuals working in that role are also older than 40.

Concierge Employment Type Statistics

A larger number of Concierges work full-time (69%) while only 31% are employed part-time. This is different from Host/Hostess U.S. demographics where most individuals work on a part-time basis.

Concierge Ethnicity and Race Statistics

55% of those who work as Concierge are white, followed by Hispanic (18%) and African American (12%) minorities.

Concierge Education Statistics

Half of the Concierge workforce hold bachelor’s degrees (50%).

Concierge Tenure Statistics

62% of Concierges usually remain in their respective roles for just under two years.

Concierge Jobs by Industry

Most workers are hired in property management and lodging service sectors.

Concierge Jobs by Company Size Statistics

31% of Concierges are working in institutions that hire less than 1,000 staff members.

Concierge Languages Spoken

Apart from English, which is the native language in the U.S., 59% of Concierges who know a second language speak Spanish, followed by 11% who know French and 4% who can speak Japanese.

5 More Concierge Facts and Statistics

• 10% of Concierges make $27 per hour
• In 2022, women earned 94 cents for every dollar their male colleagues earned
• It is expected that the Concierge industry will grow by more than 6% by 2030
• Based on the quality of service, tipping a Concierge can go up to 20%
• 76% of the workforce are hired in private industries, while only 1% of those work in the government

Concierge Statistics and Demographics Data

We’ve gathered up the data using OysterLink's statistics methodology that ensures we always provide correct statistics and highly relevant information.

Written by Vukasin Petrovic

Content Specialist

Vukasin is an experienced content creator with more than five years of writing and editing experience. With a background in English and an MFA in Creative Writing, he excels in digital marketing and copywriting, crafting narratives that engage the audience.

Reviewed by Stefan Petrov

Editor and SEO Content Writer

With over 10 years of experience as a writer and editor, Stefan has worked in the automotive, IT, health and hospitality industries. Familiar with Google Search Console and other SEO tools like Ahrefs and Semrush, Stefan uses his experience to create content that's visually appealing to the user but also ranks in the SERPs.