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Interview Questions

30 Most Common Cashier Interview Questions and Answers

While a Cashier job is generally considered entry-level and you don't need a lot of experience for this role, you can't afford to go to the interview unprepared. Your employer will make sure to check not only your qualifications but also your professional and interpersonal skills.

To help you prepare for the upcoming interview, review the most common Cashier interview questions we've gathered for you down below. That way, you will be confident during your talk with the hiring manager.

Table of Contents

1. Cashier Interview Questions About Skills and Experience

2. Cashier Interview Questions About Customer Service and Interaction

3. Situational Interview Questions for Cashiers

Download our Cashier test questions and answers PDF file to practice them before you need to go through your next Cashier interview.

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Types of Job Interview Questions for Cashiers

As you can see, we categorized the Cashier interview questions and answers into three different categories. Each set of interview questions for a Cashier position plays an important role in assessing the candidate's qualities for the role.

Expertise and Experience Cashier Questions

The interview is a great opportunity for both the Cashier and the interviewer to get to know each other and define clear expectations for the role. This set of Cashier interview questions will gauge an applicant's skills and previous experience.

Cashier Interview Questions About Customer Service and Interaction

Cashiers usually act as the first and last point of contact for the customer. That's why it's crucial for a Cashier to contribute to a positive shopping experience. These Cashier questions are designed to assess the candidate's ability to deliver superior customer service and gauge their interpersonal skills.

Situational Interview Questions for Cashiers

These Cashier job interview questions present some hypothetical scenarios to determine how you'd act in a real-life situation. They gauge your ability to respond to changing scenarios and adjust according to the situation.

 

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What Are the Top Cashier Interview Questions and Answers?

20 More Questions for a Cashier Interview

  • How would you rate your customer service skills?
  • Have you ever encountered POS system failure, and how did you handle it?
  • How would you describe your math skills?
  • In your previous job, what were some of your main tasks and duties?
  • If it's a slow work day, how are you staying proactive and helping out the rest of the staff?
  • If a customer asks you a question you don't know the answer to, what is your response?
  • Have you ever disagreed with your supervisor? If so, how did you resolve it?
  • What makes you interested in working as a Cashier?
  • Do you feel comfortable handling large sums of cash?
  • If a co-worker calls in sick and you're left to work alone, would you be able to manage?
  • This position involves dealing with upset and impatient customers. Do you think you'd be able to keep your composure?
  • If this is not your first job, why did you leave your previous job?
  • Why did you apply specifically to our company?
  • If you had the option of choosing a manager or supervisor, what skills would you like them to have?
  • If a customer hands you a $20 bill and his total is $8.24, roughly how long would it take you to calculate how much change you owe them?
  • If you're given several tasks in addition to working the cash register, how would you prioritize them?
  • How do you handle sensitive and confidential information, such as that on debit and credit cards?
  • This role sometimes involves repetitive tasks. How do you make sure you remain focused and engaged during your shift?
  • Where do you see yourself in five or more years?
  • Do you have aspirations to eventually get promoted to a management position?

Tips for Preparing for a Cashier Interview

Besides preparing yourself by getting familiar with common Cashier interview questions and answers, you should also consider:

As a candidate:

  • If you want to come across as the perfect candidate for the role, check out the must-have skills for the best Cashiers. That way, you will know exactly which traits to emphasize when discussing your previous work experience.
  • Be prepared to discuss how you handle difficult customers and resolve conflicts at work. Employers value candidates who can remain calm under pressure while ensuring a positive shopping experience for customers.
  • Make sure to ask your interviewer questions as well. Inquire about the company culture and promotion opportunities. That's how you will be able to clarify expectations but also demonstrate your interest in the company.
questions to ask the interviewer

As an interviewer:

  • Go over the specific requirements and responsibilities of the Cashier role within your organization. Come up with a list of questions you will use to assess candidates' personality traits as well as work-related abilities. Don't forget to ask about the Cashier's salary expectations while taking into consideration their previous work experience.
  • Focus on asking different types of questions that will give you a better insight into the applicant's personality and work experience. Think of real-life scenario questions to assess their technical and soft skills.
  • Look for candidates who are able to express themselves in a clear and friendly manner. That way, you can rest assured that they will be taking the same approach when interacting with your customers.

Are Cashiers Paid Well?

The average base salary for Cashiers in the U.S. is $30,710 per year. Cashiers in Washington make the most amount of money ($38,320 per year). On the other hand, Cashiers in Mississippi make the least amount of money ($23,430 per year), which is 31% below the national average.

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Written by Sasha Vidakovic

Content Specialist

Sasha is a seasoned content specialist holding a master’s degree in English and Russian. During the week, Sasha excels in crafting impactful content for OysterLink. Come the weekend, she trades the keyboard for hiking boots, exploring scenic trails. Beyond this, Sasha nurtures a deep passion for travel, enriching both personal and professional horizons.

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Reviewed by Stefan Petrov

Editor and SEO Content Writer

With over 10 years of experience as a writer and editor, Stefan has worked in the automotive, IT, health and hospitality industries. Familiar with Google Search Console and other SEO tools like Ahrefs and Semrush, Stefan uses his experience to create content that's visually appealing to the user but also ranks in the SERPs.