Yard Server

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Benefits

competitive pay

401k Match

Employee Discounts

Complimentary Meals

Free parking

maternity and paternity leave

supportive team culture

Job Description

Heritage Restaurant Group is a prominent part of New Mexico's largest locally owned hospitality company, known as Heritage Companies. This group is dedicated to uniting chef-driven restaurants with innovative culinary concepts, creating exceptional dining environments that highlight culture, community pride, and authentic experiences. Some of their well-known ventures include Sawmill Market, Park Square Market, The Smoky Note, and the soon-to-open Santa Fe Food Market. Heritage Companies thrives on delivering outstanding service and genuine hospitality, making every guest interaction meaningful and memorable. Their dedication to creating unique destinations that celebrate food culture and community spirit has positioned them as a leader in the region's hospitality industry.

This particular role is for a Yard Server within the lively and social environment of Sawmill Market, one of Heritage Companies' dynamic food markets. The Yard Server is essential for generating an elevated and memorable guest experience by combining exceptional guest interaction with responsible alcohol service and operational support. The server's responsibilities include providing friendly and professional service, ensuring compliance with state liquor laws, and maintaining a clean, safe, and welcoming atmosphere. This role demands not only a passion for hospitality but also an unwavering commitment to guest safety and operational efficiency. The Yard Server works collaboratively with leadership and team members to support seamless service flow and to uphold the heritage of exceptional hospitality standards that define Heritage Companies. Employees in this role enjoy competitive pay, comprehensive benefits including a 401k match, employee discounts across various Heritage-branded hotels, restaurants, spas, and retail venues, as well as complimentary meals and free parking. There is also a supportive team culture focused on providing growth and advancement opportunities, all rooted in New Mexico pride and community values. This is an excellent position for individuals who thrive in fast-paced, guest-focused environments and who take pride in representing a well-respected hospitality company.

Job Requirements

High school diploma or equivalent preferred
Ability to work efficiently in a fast-paced, multi-concept environment
Previous hospitality, food and beverage or customer service experience preferred
Previous alcohol service experience preferred
Valid New Mexico alcohol server certification required or ability to obtain within required timeframe
Must be at least 18 years of age in accordance with New Mexico alcohol service regulations
Strong guest service and interpersonal communication skills
Ability to work efficiently in a fast-paced and high-volume hospitality environment
Ability to remain calm and professional during busy service periods
Strong attention to detail and accountability
Basic cash handling and POS system knowledge preferred
Ability to work outdoors for extended periods of time
Flexible availability including days, evenings, weekends, and holidays
Ability to stand, stoop, bend for extended periods and lift up to 30+ pounds

Job Qualifications

High school diploma or equivalent preferred
Previous hospitality, food and beverage or customer service experience preferred
Previous alcohol service experience preferred
Valid New Mexico alcohol server certification required or ability to obtain within required timeframe
Strong guest service and interpersonal communication skills
Ability to work efficiently in a fast-paced and high-volume hospitality environment
Ability to remain calm and professional during busy service periods
Strong attention to detail and accountability
Basic cash handling and POS system knowledge preferred
Flexible availability including days, evenings, weekends, and holidays

Job Duties

Provide friendly, professional and engaging guest service in all interactions
Serve beer in accordance with all New Mexico liquor laws and Heritage alcohol service standards
Verify guest identification and age requirements prior to alcohol service
Refuse alcohol service when appropriate and escalate concerns to leadership as needed
Operate POS systems accurately and efficiently while processing guest transactions
Maintain a strong awareness of responsible alcohol service and guest safety
Maintain cleanliness and organization of the yard, service stations and guest-facing areas throughout shifts
Restock beer, ice, cups and other operational supplies as needed
Assist with opening, closing and side work duties
Communicate effectively with leadership and team members regarding guest needs, service flow and operational concerns
Maintain awareness of crowd conditions and report safety concerns immediately
Follow all company cash handling, sanitation, safety and operational procedures
Maintain a polished and professional appearance in accordance with company grooming standards
Support a collaborative and team-oriented work environment