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Wyndham Philadelphia Historic District - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Wyndham Philadelphia Historic District is a distinguished hotel situated just one block off Market Street, placing it within walking distance of some of Philadelphia's most renowned landmarks, including Independence National Park, the Liberty Bell Center, Independence Hall, and the Betsy Ross House. The hotel also offers convenient proximity to vibrant attractions such as the Philadelphia Convention Center, the Philadelphia Museum of Art, the Barnes Foundation, Franklin Institute, Rittenhouse Square, Penn's Landing, and the Central Business District. Known for blending historic charm with modern comfort, Wyndham Philadelphia Historic District prides itself on delivering an exceptional guest experience that feels both authentic... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- ability to multitask in a fast-paced environment
- strong communication skills
- proficiency with hotel software systems
- friendly and professional demeanor
- reliable and punctual
Job Qualifications
- high school diploma or equivalent
- experience in hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication and interpersonal skills
- strong problem-solving abilities
Job Duties
- greet guests warmly and ensure smooth check-in and check-out processes
- respond to guest inquiries and resolve issues promptly
- manage reservations and maintain accurate records
- coordinate with housekeeping and maintenance for guest requests
- handle financial transactions including billing and payments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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