
Wyndham Grand Pittsburgh Downtown - House Attendant Lead-Banquets
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Wyndham Grand Pittsburgh Downtown is the premier hotel destination in Pittsburgh, regarded as the city’s largest with a remarkable 712 rooms. Situated in a prime downtown location along the scenic riverside, this hotel offers guests the perfect combination of modern comfort and spectacular city views. It is strategically positioned within walking distance or a short ride from some of Pittsburgh's major attractions, including Point State Park, the Cultural District, and various stadiums. The hotel prides itself on accessible transportation, with excellent public transit options nearby such as bus and light rail, making commuting or exploring the city convenient for both guests and employees. This welcoming environment is matched by a team-focused culture, where the wellbeing and success of associates are highly valued. Employees enjoy free meals and beverages during their shifts, a comfortable break room for respite, and a dynamic team culture that emphasizes respect, collaboration, and fun. The hotel also offers frequent team-building activities and celebrations to foster a positive workplace atmosphere. Full-time employees benefit from a comprehensive package that includes medical, dental, and vision coverage, short-term disability, paid time off, and more.
The role of House Attendant Lead within the Banquets department is a key position at Wyndham Grand Pittsburgh Downtown. This role acts as the primary point of contact for questions and complex issues in collaboration with the Housekeeping and Banquet leadership teams. The House Attendant Lead plays a critical role in ensuring the smooth operation and maintenance of all banquet event spaces. Responsibilities include but are not limited to setting up and tearing down meeting rooms and banquet areas, monitoring cleanliness and sanitation standards, and organizing storage spaces. Beyond these hands-on duties, the Lead is also responsible for coaching and leading team members, ensuring they are prepared for daily assignments and that all banquet event orders are executed correctly and on time. This role demands high attention to detail, excellent communication skills, and the ability to perform well under pressure. The House Attendant Lead must maintain composure, provide guidance during stressful situations, and uphold the safety and operational standards set by Wyndham Grand. The position offers not only the chance to contribute to a premier hospitality experience but also the opportunity to grow within a supportive and rewarding work environment. Employment candidates will find that this role combines direct involvement in hotel operations with leadership responsibilities, making it ideal for motivated individuals who enjoy teamwork, leadership, and delivering exceptional guest experiences. The application deadline for positions in Colorado is noted, indicating a geographically wider hiring scope for this role.
The role of House Attendant Lead within the Banquets department is a key position at Wyndham Grand Pittsburgh Downtown. This role acts as the primary point of contact for questions and complex issues in collaboration with the Housekeeping and Banquet leadership teams. The House Attendant Lead plays a critical role in ensuring the smooth operation and maintenance of all banquet event spaces. Responsibilities include but are not limited to setting up and tearing down meeting rooms and banquet areas, monitoring cleanliness and sanitation standards, and organizing storage spaces. Beyond these hands-on duties, the Lead is also responsible for coaching and leading team members, ensuring they are prepared for daily assignments and that all banquet event orders are executed correctly and on time. This role demands high attention to detail, excellent communication skills, and the ability to perform well under pressure. The House Attendant Lead must maintain composure, provide guidance during stressful situations, and uphold the safety and operational standards set by Wyndham Grand. The position offers not only the chance to contribute to a premier hospitality experience but also the opportunity to grow within a supportive and rewarding work environment. Employment candidates will find that this role combines direct involvement in hotel operations with leadership responsibilities, making it ideal for motivated individuals who enjoy teamwork, leadership, and delivering exceptional guest experiences. The application deadline for positions in Colorado is noted, indicating a geographically wider hiring scope for this role.
Job Requirements
- High school diploma or equivalent
- At least 1 year of experience in a hotel or a related field preferred
- Must have a valid driver license for the applicable state and an acceptable motor vehicle driving record
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful, high pressure situations
- Must maintain composure and objectivity under pressure
Job Qualifications
- High school diploma or equivalent
- At least 1 year of experience in a hotel or a related field preferred
- Must have a valid driver license for the applicable state and an acceptable motor vehicle driving record
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful, high pressure situations
- Must maintain composure and objectivity under pressure
Job Duties
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
- Coach team members on cleanliness expectations and policies
- Ensure team members are ready and prepared for daily assignments
- Ensure the correct and timely set up of all Banquet Event Order functions
- Monitors team execution of policies and procedures
- coaching and/or providing additional training where necessary
- Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space and storage areas to include the carpets, walls, walks, windows, and heating/air conditioning units, etc.
- Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions
- Be familiar with fire exit and extinguisher location, and follow all hotel safety rules
- Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly
- Notify management of any hazards
- Completes and assigns other special projects as assigned by leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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