Amazon Web Services, Inc. logo

WW SA Leader, Agentic Workspaces, Applied AI Solutions, SA Team

Fort Lee, NJ, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $201,000.00 - $299,200.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Parental leave
flexible spending accounts

Job Description

Amazon Web Services (AWS) is a global leader in cloud computing, offering a broad and comprehensive suite of products and services that empower businesses of all sizes to innovate and scale. As the world’s most broadly adopted cloud platform, AWS supports everything from agile startups to large enterprises, helping them to accelerate their digital transformation journeys with secure, flexible, and highly reliable infrastructure. AWS is renowned for its culture of innovation, technical excellence, and inclusivity, fostering an environment where employees are encouraged to share ideas, develop new skills, and collaborate across diverse teams. Beyond technology leadership, AWS is committed to promoting an inclusive workplace that values diverse experiences and perspectives, supporting employee growth and maintaining a strong focus on work-life balance.

The role of Senior Manager, Solutions Architecture for the Worldwide Agentic Workspaces team within AWS’s Applied AI Solutions (AAIS) business is a key leadership position focused on driving the future of intelligent desktops and autonomous workplace technology. This position offers the rare opportunity to shape and lead a globally distributed team of Specialist Solutions Architects who serve as the principal technical advisors for enterprise customers deploying Amazon WorkSpaces, WorkSpaces Thin Client, and innovative agentic desktop and automation solutions. The role includes owning the global technical strategy, customer engagement models, and enablement programs that support scaling the adoption of agentic workspaces across multiple regions including AMER, EMEA, and APJ.

In this senior leadership role, the incumbent will collaborate closely with the Service Team, Go-To-Market (GTM) and Business Development units, as well as Product leadership to foster innovation and adoption in the emerging field of agentic AI-powered workspace automation. This includes developing reference architectures, pioneering autonomous AI agent capabilities that integrate with desktop environments to enable intelligent automation and self-healing workspaces, and building reusable solution assets and training to enhance the broader AWS field organization and partner ecosystem. This role demands a technical leader with deep expertise in infrastructure, end-user computing technologies—including desktop virtualization (VDI), desktop-as-a-service (DaaS), workspace management, and endpoint security—and significant experience leading technical teams and customer-facing engagements at scale.

The ideal Senior Manager will influence the product roadmap by synthesizing customer feedback and competitive market insights, ensuring AWS’s offerings remain at the forefront of intelligent end-user computing. Responsibilities encompass providing mentorship, career development, and performance management for a high-performing team spread across geographies, establishing architectural quality standards, driving customer adoption against competitors such as Citrix, VMware Horizon, and Microsoft AVD/W365, and serving as a public thought leader representing AWS at key industry events and executive briefings.

This role offers a dynamic, high-impact career path within a company that values curiosity, inclusivity, and innovation. With a competitive salary range of $201,000 to $299,200 annually depending on location (New York, Arlington VA, Seattle WA), the position is enriched by robust benefits including health insurance, 401(k) matching, paid time off, parental leave, and career growth opportunities. Working at AWS means joining a collaborative culture dedicated to enabling extraordinary customer outcomes through technological excellence and autonomous workspace innovation.

Job Requirements

  • Bachelor's degree
  • 7+ years of management of technical, enterprise customer facing resources or equivalent experience
  • 7+ years of infrastructure architecture, database architecture and networking experience
  • deep technical knowledge of end-user computing technologies including desktop virtualization (VDI), desktop-as-a-service (DaaS), workspace management, and endpoint security

Job Qualifications

  • Bachelor's degree
  • 7+ years of management of technical, enterprise customer facing resources or equivalent experience
  • 7+ years of infrastructure architecture, database architecture and networking experience
  • deep technical knowledge of end-user computing technologies including desktop virtualization (VDI), desktop-as-a-service (DaaS), workspace management, and endpoint security
  • experience architecting, migrating, transforming or modernizing customer requirements to the cloud

Job Duties

  • Lead and develop a high-performing team of Specialist Solutions Architects focused on Agentic Workspaces and end-user computing, providing technical mentorship, career development, and performance management across multiple geographies
  • Own the worldwide SA strategy for Agentic Workspaces, defining engagement models, technical readiness programs, and customer success frameworks that scale globally across AMER, EMEA, and APJ
  • Serve as the senior technical advisor to enterprise customers evaluating and deploying Amazon WorkSpaces, WorkSpaces Thin Client, and agentic desktop solutions, engaging directly with CIOs, CTOs, and VP-level technical decision-makers
  • Drive customer adoption and competitive defense by developing differentiated architectures, proof-of-concept engagements, and migration strategies that position AWS favorably against Citrix, VMware Horizon, Microsoft AVD/W365, and emerging AI-native workspace providers
  • Pioneer agentic workspace solutions by partnering with the Service Team and Product to define how autonomous AI agents integrate with desktop environments, enabling intelligent automation, self-healing workspaces, and AI-assisted end-user experiences
  • Build and scale field enablement programs including training, certification, solution assets, and reusable architectures that multiply SA expertise across the broader AWS field organization and partner ecosystem
  • Influence product roadmap by synthesizing customer feedback, competitive intelligence, and field insights into actionable recommendations for Service Team leadership, ensuring the product evolves to meet enterprise requirements
  • Establish and maintain the technical bar for the team through architecture reviews, design standards, and engagement quality frameworks that ensure consistent, world-class customer outcomes
  • Partner cross-functionally with GTM/Business Development, Partner SA, Professional Services, and Account teams to drive pipeline creation, accelerate deal velocity, and expand the Agentic Workspaces footprint across strategic accounts
  • Represent AWS externally as a thought leader through customer executive briefings, re:Invent sessions, blog posts, and industry engagements that establish AWS as the leader in intelligent end-user computing

Job Criteria

Experience

Expert Level (7+ years)


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