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WSS - Hotel Front Desk (GSA) 3

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.50 - $15.95
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
Training opportunities
Employee Discounts
supportive work environment
Opportunities for cross-training
employee recognition programs
career development support

Job Description

Sandpiper Hospitality (SH) is a leading name in the extended stay market, known for its rapid growth and commitment to delivering exceptional guest experiences. As one of the fastest-growing companies in its sector, SH prides itself on fostering a welcoming, professional environment that balances innovation with personalized service. The company operates a range of properties designed to cater to business travelers and long-term guests seeking comfort, convenience, and consistent quality. With a strong emphasis on community and employee development, Sandpiper Hospitality creates opportunities for career advancement and personal growth within the hospitality industry.

The Part-Time Guest Services Ambassador ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication skills
  • Ability to multitask and manage time effectively
  • Basic computer proficiency
  • Must be able to work one day a week
  • Willingness to cross-train in housekeeping and other non-management duties
  • Ability to stand for extended periods

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in front desk or guest service roles preferred
  • Strong communication and interpersonal skills
  • Ability to resolve conflicts professionally and efficiently
  • Basic knowledge of sales and revenue management
  • Ability to handle emergency situations calmly
  • Flexibility to work one day a week and cross-train in various departments

Job Duties

  • Provide an excellent guest experience by greeting guests warmly and offering assistance
  • Solicit comments from guests and respond to situations promptly, managing guest conflicts effectively
  • Coordinate all front desk operations including check-ins, move-outs, renewals, reservations, property tours, and sales events
  • Ensure safety of the building and occupants and respond effectively in emergencies
  • Inspect studios and public spaces daily according to company and brand standards
  • Execute the lead management process and review studio inventory daily to maximize revenue
  • Maintain effective sales of ancillary offerings to maximize overall revenue

Job Criteria

Experience

No experience required


Job Location

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