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WSS - Hotel Front Desk (GSA) 3

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.00 - $14.30
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
Employee Discounts
Opportunities for cross-training
friendly work environment
Paid training

Job Description

Sandpiper Hospitality (SH) is recognized as one of the fastest-growing companies in the extended stay market. Known for merging comfort with convenience, SH specializes in delivering exceptional hospitality experiences to its guests by providing quality accommodations with a friendly and welcoming atmosphere. As a leader in the extended stay hotel industry, Sandpiper Hospitality focuses on driving customer satisfaction through attentive service, detailed property management, and offering guests a home-like environment during their stay. The company culture emphasizes innovation, teamwork, and growth, making it an excellent place for professionals looking to build a rewarding career in hospitality. \n\nThe role of Part-Time... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • excellent communication skills
  • ability to work independently one day a week
  • strong problem-solving skills
  • ability to handle guest interactions with professionalism and patience
  • flexibility to cross-train in other areas such as housekeeping if needed

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • strong interpersonal and communication skills
  • ability to manage multiple tasks simultaneously
  • knowledge of front desk operations and hospitality software is a plus
  • ability to handle guest conflicts professionally
  • willingness to cross-train in housekeeping duties
  • basic understanding of safety and compliance standards

Job Duties

  • Provide an excellent guest experience by greeting guests warmly and offering assistance
  • solicit comments from guests and respond to situations quickly, managing guest conflicts effectively
  • coordinate all front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events
  • ensure safety of the building and occupants and be able to respond effectively in times of emergency
  • inspect studios and public spaces daily according to company and brand standards
  • execute the lead management process and review studio inventory daily to maximize studio revenue
  • maintain effective sales of ancillary offerings to maximize overall revenue

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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