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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee Discounts
Training and Development
Job Description
The World Cup Security Area Supervisor is a pivotal role within the security operations framework designed to ensure the safety and seamless experience of all guests attending the World Cup events. Hired specifically to support and oversee security functions across multiple stadium and campus locations, this position is integral to maintaining the highest levels of safety, professionalism, and operational efficiency throughout the duration of the World Cup. The hiring establishment is a major sporting event organizer responsible for orchestrating world-class security protocols that align with the scale and prestige of this international competition. This company specializes in large-scale event management,... Show More
Job Requirements
- High School Diploma or equivalent
- Minimum of 4 to 6 years of relevant security, event operations, or related experience
- Previous supervisory experience
- Availability to work nights, weekends, and holidays
- Ability to stand and/or walk for prolonged periods
- Ability to regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
- Ability to meet organizational mandatory events attendance requirements
Job Qualifications
- High School Diploma or equivalent
- Minimum of 4 to 6 years of relevant security, event operations, or related experience
- Previous supervisory experience
- Strong security mindset with guest-focused approach
- Ability to properly enforce stadium policies and procedures in high-pressure or challenging situations
- Commitment to teamwork, safety, and service excellence
- Consistently maintains a positive and professional demeanor
- Effective verbal communication skills with diverse staff and guest populations
- Ability to follow direction and adapt to shifting priorities during event operations
- Availability to work full stadium events, including nights, weekends, and holidays
- Must be able to meet organizational mandatory events attendance requirements
Job Duties
- Create a welcoming, service-oriented environment for all guests entering the stadium by leading staff with a focus on safety, professionalism, and accountability
- Maintain thorough knowledge of all security operational policies and procedures to effectively execute security initiatives throughout the stadium
- Oversee and support all Supervisors in assigned areas to ensure compliance with stadium policies and procedures while fostering a respectful and supportive work environment
- Attend pre-event Supervisor briefings as assigned by TeamOps Event Managers
- Conduct event-day briefings with assigned staff, emphasizing world-class security practices and exceptional guest service at every guest touchpoint
- Deploy staff to assigned areas, ensuring placements align with individual skills, attributes, and operational needs
- Ensure guest safety and security by conducting thorough primary and secondary guest and bag screenings using established security technology and protocols
- Maintain the integrity of the playing field and other restricted or back-of-house areas by verifying credentials and challenging unauthorized access
- Monitor crowd behavior and promptly report any suspicious activity or safety concerns to your Supervisor
- Make recommendations to the Senior Security Event Manager to enhance guest service, crowd management, operational efficiency, and overall event safety
- Work collaboratively with stadium partners, including Guest Services, Food and Beverage, and Stadium Operations
- escalate concerns to the Event Manager, Main Operations Center (MOC), or nearest Law Enforcement Officer as applicable
- Complete all required training modules and ongoing education assignments
- Respond to and report safety, service, or security incident to the Main Operations Center and TeamOps Management, escalating to nearest Law Enforcement Officer as applicable. Ensure incident reports and required statements are completed accurately and submitted by end of shift
- Special projects and assignments as business dictates
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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