Workplace Reception Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $28.00 - $29.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
long-term disability insurance
short-term disability insurance
401k with match
Life insurance
Paid Time Off
Paid holidays
Volunteer day off
discount programs
paid sabbatical
HSA account
FSA account
Employee assistance program
Employee benefit resource groups

Job Description

Circles is a hospitality-focused company that fosters an inclusive environment emphasizing self-expression, individuality, open communication, respect, and job development. This nurturing culture empowers employees to pursue their career goals and grow both personally and professionally. Circles prioritizes the wellbeing of their employees to ensure the same level of care is experienced by the consumers they serve. Known for its commitment to creating positive and engaging work environments, Circles blends hospitality culture with corporate service in innovative ways.

The current position available at Circles is for a Workplace Concierge, a role designed for experienced hospitality professionals passionate about providing five-star, luxury-level customer service within a corporate environment. Circles partners with a leading technology firm, offering their employees and guests exceptional hospitality experiences paralleling those found at the finest hotels worldwide. This role is pivotal in creating memorable interactions, managing reception and workplace operations, and supporting a range of workplace amenities.

The Workplace Concierge will ensure that every guest, employee, or vendor is welcomed with warmth and professionalism, maintaining high hospitality standards in all communications and services. Duties include managing reception areas, anticipating and responding to the needs of workplace visitors proactively, handling incoming communications, monitoring access and security, and assisting with the coordination of wellness and community engagement programs. The role requires someone outgoing, detail-oriented, and motivated to deliver first-class service, with the physical presence required daily, on-site, Monday through Friday with no night or weekend shifts.

The ideal candidate will bring at least three years of hospitality or related experience—ideally from luxury hotel or high-end customer service settings—and must demonstrate excellent interpersonal communication skills and the ability to multitask in a dynamic office environment. This position offers a competitive hourly wage ranging from $28.00 to $29.00, reflecting the specialized skill set required and the premium service level expected. These compensation details coupled with a structured weekday schedule provide a healthy work-life balance not often found in hospitality roles.

This opportunity is a unique blend of hospitality professionalism within a corporate setting where the Housing Concierge acts as a vital extension of the client’s workplace service mission. The position offers ample scope for personal growth and development while maintaining a vibrant and supportive workplace atmosphere. Working at Circles, employees gain access to comprehensive benefits and wellness programs designed to support not only their professional aspirations but also their overall wellbeing. This role is perfect for hospitality professionals looking to leverage their skill set in an innovative and rewarding office environment.

Job Requirements

  • High school diploma or GED required
  • ability to move through office regularly including escorting visitors and providing building tours
  • prolonged periods of sitting at a desk and working on a computer
  • ability to lift and carry up to 15lbs
  • proficiency with general internet research
  • experience with desk booking and workplace management systems is a plus

Job Qualifications

  • A minimum of 3 years of hospitality or related experience
  • demonstrated exceptional communication and interpersonal skills
  • strong organizational skills with ability to prioritize tasks
  • professional appearance and demeanor
  • proficiency in Microsoft Office Suite including Outlook, Word
  • proven ability to manage multiple tasks in a fast-paced environment
  • flexibility and commitment to service excellence

Job Duties

  • Provide a warm, professional welcome to all employees, visitors, and vendors
  • manage the reception area, ensuring all guest needs are anticipated and handled with efficiency and a personal touch
  • anticipate and address the needs of employees and visitors before they arise
  • create exceptional experiences that go beyond standard service
  • ensure reception waiting areas are tidy, well stocked and welcoming
  • answer, screen and forward any incoming phone calls
  • maintain security by following procedures and controlling access
  • periodically inspect common area equipment
  • assist with coordination of wellness programs, community events, and engagement activities
  • support execution of employee-focused services like fitness classes, notary services, EV charging programs, and food logistics
  • liaise with vendors to maintain high standards of workplace amenities
  • provide personal services including arranging transportation, bookings, tours, and other amenity services
  • act as an extension of Workplace Services mission
  • perform other job-related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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