Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
diverse and inclusive workplace culture
Job Description
CBRE is a leading global real estate services firm known for its commitment to excellence, integrity, and innovation. With a vast portfolio spanning commercial real estate, property management, and workplace consulting, CBRE serves clients worldwide by delivering tailored solutions that enhance the value of their properties and improve the overall experience of building occupants. Recognized for fostering a culture of respect, diversity, and inclusion, CBRE strives to create a dynamic work environment where all employees feel valued and empowered to contribute to the company’s success. As an organization, CBRE is dedicated to equal employment opportunities and reasonable accommodations, ensuring a fair and accessible recruitment process for all candidates.
The role of a CBRE Receptionist is an integral part of the Workplace Experience team, serving as the welcoming face and first point of contact within CBRE-managed buildings. This position involves providing a range of administrative and hospitality services designed to ensure a smooth and professional experience for clients, visitors, and employees. Responsibilities include greeting guests with a warm and friendly demeanor, managing incoming phone calls with professionalism, coordinating meeting room setups, and performing general clerical duties such as handling mail and managing office supplies. The receptionist plays a critical role in maintaining security protocols by issuing visitor passes and escorting guests as needed, which directly contributes to the safety and efficiency of the workplace environment.
This position demands a blend of customer service excellence and attention to detail, as well as the ability to manage various tasks simultaneously under close supervision. Candidates will be expected to engage confidently with diverse groups, solve problems discreetly using established procedures, and diligently support hospitality initiatives that enhance client satisfaction. Physical requirements for the role include the ability to perform tasks involving significant mobility, such as standing for prolonged periods and lifting up to 40 pounds, making wellness and stamina important considerations.
The role is best suited for individuals who thrive in a fast-paced environment where professionalism and a positive attitude are paramount. CBRE values employees who are adaptable, communicative, and motivated to deliver top-tier service consistently. This position offers an opportunity to develop valuable skills in administration, client relations, and workplace management within a reputable and supportive company. Candidates authorized to work in the United States with the necessary experience and qualifications are encouraged to apply, positioning themselves for a rewarding career in the property management and real estate services sector.
The role of a CBRE Receptionist is an integral part of the Workplace Experience team, serving as the welcoming face and first point of contact within CBRE-managed buildings. This position involves providing a range of administrative and hospitality services designed to ensure a smooth and professional experience for clients, visitors, and employees. Responsibilities include greeting guests with a warm and friendly demeanor, managing incoming phone calls with professionalism, coordinating meeting room setups, and performing general clerical duties such as handling mail and managing office supplies. The receptionist plays a critical role in maintaining security protocols by issuing visitor passes and escorting guests as needed, which directly contributes to the safety and efficiency of the workplace environment.
This position demands a blend of customer service excellence and attention to detail, as well as the ability to manage various tasks simultaneously under close supervision. Candidates will be expected to engage confidently with diverse groups, solve problems discreetly using established procedures, and diligently support hospitality initiatives that enhance client satisfaction. Physical requirements for the role include the ability to perform tasks involving significant mobility, such as standing for prolonged periods and lifting up to 40 pounds, making wellness and stamina important considerations.
The role is best suited for individuals who thrive in a fast-paced environment where professionalism and a positive attitude are paramount. CBRE values employees who are adaptable, communicative, and motivated to deliver top-tier service consistently. This position offers an opportunity to develop valuable skills in administration, client relations, and workplace management within a reputable and supportive company. Candidates authorized to work in the United States with the necessary experience and qualifications are encouraged to apply, positioning themselves for a rewarding career in the property management and real estate services sector.
Job Requirements
- Authorized to work in the United States without need for visa sponsorship now or in the future
- high school diploma or GED or equivalent experience required
- minimum of 3-4 years relevant front desk, concierge, customer service or hospitality experience
- ability to work open and flexible schedules
- strong verbal and written communication skills
- physical ability to stand for prolonged periods and lift up to 40 pounds
- ability to comprehend and interpret instructions and memos
- comfort with meeting and engaging with diverse people
- attention to detail
- problem-solving skills
Job Qualifications
- High school diploma or GED or equivalent experience
- minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience
- open and flexible work schedules
- ability to comprehend and interpret instructions and memos
- desire to present information to an internal department and/or large groups of employees
- comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help
- high level of attention to detail as well as strong verbal and written skills
- ability to work requiring significant walking or mobility including standing for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs
Job Duties
- Receive and direct incoming calls to appropriate personnel and voicemail
- make a memorable first impression by answering the telephone in a professional manner
- greet clients, applicants, and visitors upon arrival with a friendly and welcoming demeanor and escort visitors to the proper location
- issue visitor passes and follow security protocols serving as the first point of contact for all those entering the facility
- schedule and prepare meeting and conference rooms including room setup and reset, and pre-checking meeting rooms and event spaces
- perform general clerical duties including distributing office mail and packages and ordering office supplies
- track incoming and outgoing packages, mail, and freight deliveries and arrange courier or messenger service as needed
- arrange hospitality services for guests such as transportation, tickets, and reservations
- use existing procedures to solve problems while exercising discretion
- positively impact hospitality initiatives through execution of clearly defined duties and SOPs
- deliver strong and consistent performance by following defined procedures and processes under close supervision and guidance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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