
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Employee Discounts
Job Description
CBRE is a global leader in real estate services and investment, renowned for delivering comprehensive solutions to real estate owners, investors, and occupiers. As a multinational corporation with a strong presence worldwide, CBRE focuses on combining industry expertise with technology to drive success in the commercial real estate industry. Known for its commitment to integrity, innovation, and excellence, CBRE provides a dynamic workplace culture that values diversity, inclusion, and career growth for its employees. The company's operations span various sectors including property management, valuation, consulting, and facilities management, tapping into a vast network of resources and professional expertise to serve a broad clientele. This commitment to a people-first approach has made CBRE a top choice for talented professionals looking to innovate and deliver exceptional real estate solutions across the globe.
The Receptionist role at CBRE is vital to maintaining the smooth functioning and welcoming atmosphere of the office environment. This position falls under the Workplace Experience function, where the primary responsibility is to deliver world-class customer service to both clients and visitors. As the first point of contact for anyone entering the building, the receptionist plays an instrumental role in shaping the first impression of the company. The role involves a range of administrative duties such as greeting visitors, answering and directing telephone calls efficiently, managing meeting room setups, and ensuring adherence to security protocols. The receptionist is expected to handle multiple tasks simultaneously, from issuing visitor passes and parking validations to coordinating catering and technological equipment for meetings.
Working closely with other departments, the receptionist at CBRE is also responsible for handling general clerical duties, including distribution of faxes and packages, ordering office supplies, tracking mail and freight, and arranging messenger services. This requires excellent organizational skills, attention to detail, and the ability to exercise discretion in solving straightforward problems. The role demands physical capability to perform tasks involving walking, standing for prolonged periods, and lifting items weighing up to 40 pounds. Candidates must exhibit strong communication skills, flexibility in work schedules, and a welcoming and professional demeanor to engage effectively with guests.
In addition to administrative prowess, the ideal candidate will demonstrate empathy, hospitality, and a high level of professionalism, contributing positively to the company’s culture of respect, integrity, service, and excellence. CBRE is committed to equal employment opportunities and fostering an inclusive work environment free from discrimination. Candidates authorized to work in the United States without the need for visa sponsorship are preferred. This role provides an excellent opportunity for those passionate about customer service and real estate administration to thrive within a respected, industry-leading organization dedicated to employee growth and professional development.
The Receptionist role at CBRE is vital to maintaining the smooth functioning and welcoming atmosphere of the office environment. This position falls under the Workplace Experience function, where the primary responsibility is to deliver world-class customer service to both clients and visitors. As the first point of contact for anyone entering the building, the receptionist plays an instrumental role in shaping the first impression of the company. The role involves a range of administrative duties such as greeting visitors, answering and directing telephone calls efficiently, managing meeting room setups, and ensuring adherence to security protocols. The receptionist is expected to handle multiple tasks simultaneously, from issuing visitor passes and parking validations to coordinating catering and technological equipment for meetings.
Working closely with other departments, the receptionist at CBRE is also responsible for handling general clerical duties, including distribution of faxes and packages, ordering office supplies, tracking mail and freight, and arranging messenger services. This requires excellent organizational skills, attention to detail, and the ability to exercise discretion in solving straightforward problems. The role demands physical capability to perform tasks involving walking, standing for prolonged periods, and lifting items weighing up to 40 pounds. Candidates must exhibit strong communication skills, flexibility in work schedules, and a welcoming and professional demeanor to engage effectively with guests.
In addition to administrative prowess, the ideal candidate will demonstrate empathy, hospitality, and a high level of professionalism, contributing positively to the company’s culture of respect, integrity, service, and excellence. CBRE is committed to equal employment opportunities and fostering an inclusive work environment free from discrimination. Candidates authorized to work in the United States without the need for visa sponsorship are preferred. This role provides an excellent opportunity for those passionate about customer service and real estate administration to thrive within a respected, industry-leading organization dedicated to employee growth and professional development.
Job Requirements
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
- high school diploma or GED or equivalent experience
- minimum of 3-4 years of front desk, concierge, customer service, or hospitality experience
- open and flexible work schedules
- ability to comprehend and interpret instructions, and memos and ask clarifying questions
- desire to present information to an internal department and/or large groups of employees
- comfortable meeting and engaging with new people with a warm demeanor
- ability to assess circumstances, empathize, and offer help
- apply a high level of attention to detail as well as strong verbal and written skills
- ability to work requiring significant walking or other means of mobility including standing for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs
Job Qualifications
- High school diploma or GED or equivalent experience
- minimum of 3-4 years of front desk, concierge, customer service, or hospitality experience
- strong verbal and written communication skills
- ability to interact warmly and professionally with new people
- ability to present information to internal departments and large groups
- strong attention to detail
- ability to comprehend and interpret instructions and memos
- comfortable working in physical capacity involving significant walking, standing, and lifting up to 40 pounds
- flexibility with work schedule
Job Duties
- Receive and direct incoming calls to appropriate personnel and voicemail
- greet clients, applicants, and visitors upon arrival
- issue visitor passes and parking validations and follow security protocols
- schedule and prepare meeting and conference rooms including room setup, placing catering orders, and securing technological equipment
- request building and housekeeping services as needed
- perform general clerical duties including distributing office faxes and packages and ordering office supplies
- track incoming and outgoing packages, mail, and freight
- arrange messenger and hospitality services for guests such as transportation, tickets, and reservations
- use existing procedures to solve straightforward problems while exercising limited discretion
- deliver output by following defined procedures and processes under close supervision
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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