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Workplace Experience Receptionist - Houston, TX

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Flexible work schedule

Job Description

CBRE is a global leader in real estate services, offering innovative solutions to property owners, investors, and occupiers worldwide. With a diverse portfolio that includes commercial, residential, and industrial buildings, CBRE is committed to delivering exceptional customer experiences through its Workplace Experience function. This division focuses on creating efficient, welcoming environments in corporate offices and commercial properties by providing top-tier support services that enhance daily operations for tenants and visitors alike.

As a CBRE Receptionist, you will play a crucial role in this mission by serving as the first point of contact for all visitors and clients entering the building. Your responsibilities will include managing phone communications efficiently, greeting and assisting visitors warmly, and ensuring the smooth scheduling and coordination of meeting spaces. You will be entrusted with a range of administrative duties designed to uphold security protocols, facilitate smooth daily operations, and provide hospitality services that meet the highest standards.

Working under the Workplace Experience umbrella means you will contribute directly to the satisfaction and comfort of building occupants and guests. Your role will require meticulous attention to detail for tasks such as issuing visitor badges, managing parking validations, and coordinating catering and technological support for meetings. Additionally, you will handle general office logistics including package management, ordering supplies, and arranging transportation or other guest services as needed.

This full-time position offers an excellent opportunity to develop considerable administrative skills within a globally recognized company known for its commitment to employee growth and workplace excellence. You will operate under well-defined processes and receive close supervision, allowing you to steadily build your customer service capabilities and problem-solving skills in a fast-paced professional environment. Your contributions as a receptionist will be vital in fostering a professional, secure, and hospitable atmosphere that reflects the values and standards of CBRE.

Job Requirements

  • High school diploma or equivalent
  • Proven experience in receptionist or administrative role
  • Excellent communication and interpersonal abilities
  • Ability to handle multiple tasks and prioritize effectively
  • Familiarity with office software and phone systems
  • Commitment to following security and confidentiality procedures
  • Professional and welcoming demeanor

Job Qualifications

  • High school diploma or equivalent
  • Strong interpersonal and communication skills
  • Experience in customer service or administrative support
  • Ability to manage multiple tasks efficiently
  • Proficiency with office equipment and technology
  • Attention to detail and organizational skills
  • Ability to follow security protocols and confidentiality guidelines

Job Duties

  • Receive and direct incoming calls to appropriate personnel and voicemail
  • Greet clients, applicants, and visitors upon arrival
  • Issue visitor passes and parking validations and follow security protocols
  • Schedule and prepare meeting and conference rooms including room setup, placing catering orders, and securing technological equipment
  • Request building and housekeeping services as needed
  • Perform general clerical duties including distributing office faxes and packages and ordering office supplies
  • Track incoming and outgoing packages, mail, and freight
  • Arrange messenger service as needed
  • Arrange hospitality services for guests such as transportation, tickets, reservations
  • Use existing procedures to solve straightforward problems while having limited opportunity to exercise discretion
  • Deliver own output by following defined procedures and processes under close supervision and guidance

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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