Latham & Watkins LLP logo

Workplace Experience Host

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

healthcare
Life insurance
Disability insurance
401k
Paid holidays
Paid Time Off
Well-being programs
Professional development programs
Employee Discounts

Job Description

Latham & Watkins is one of the world’s foremost global law firms, recognized for its distinguished legal expertise and commitment to advisory services for the businesses and institutions that influence the global economy. With a prominent presence in major financial and business hubs worldwide, the firm prides itself on its innovative approach, investment in human capital, and a forward-thinking culture that nurtures professional growth and excellence. The firm’s supportive environment, combined with a dedication to diversity and inclusion, ensures that each team member can thrive while contributing to industry-leading legal solutions. At Latham & Watkins, employees are encouraged to be the best in their field, collaborate with top-tier professionals, and engage in dynamic, high-impact work that shapes international legal standards and business practices.

The Workplace Experience (WE) Host role is a vital position within the Latham & Watkins ecosystem, specifically located in the Houston, TX office. This full-time, in-office position demands a presence five days a week, underscoring the importance of face-to-face interaction in fostering a welcoming and efficient office environment. The WE Host is entrusted with facilitating an exceptional workplace atmosphere by providing a warm and professional welcome to all personnel and visitors, ensuring their time in the office is both comfortable and productive. This role requires a detail-oriented professional who anticipates client and staff needs, coordinates internal and external events, and supports the technological and operational functions essential to smooth office happenings.

The responsibilities of the WE Host extend beyond mere greeting; they include the management of audiovisual technology, first-line tech support, and the maintenance of communication channels within the Workplace Experience team. By managing multiple logistical tasks such as room bookings, transportation coordination, and minor maintenance requests, the WE Host supports the daily operational flow. Confidentiality and discretion are paramount, as this role involves handling sensitive information with the utmost integrity.

Latham & Watkins offers a competitive salary ranging from $60,000 to $65,000 per year for this position, alongside a generous compensation package with bonuses tied to individual and firm performance. Employees benefit from comprehensive healthcare plans, life and disability insurance, a 401(k) retirement plan, substantial paid holidays and paid time off, as well as access to professional development programs and well-being initiatives. This role is an excellent opportunity for individuals with hospitality or customer service experience who excel in communication, emotional intelligence, and fostering inclusive work environments. Joining Latham & Watkins means becoming part of a global leader dedicated to excellence, diversity, and innovation in the legal profession.

Job Requirements

  • High school diploma or equivalent
  • minimum of two years of hospitality or customer service management experience

Job Qualifications

  • High school diploma or equivalent
  • minimum of two years of hospitality or customer service management experience
  • ability to foster an atmosphere of belonging
  • effective communication skills and adaptability
  • high emotional intelligence and appropriate behavioral response skills

Job Duties

  • Welcoming all personnel and external visitors
  • anticipating internal and external guest needs by understanding in-office services and work areas
  • providing first-line technology assistance and ensuring audiovisual equipment is functioning and ready in advance
  • maintaining Workplace Experience and other relevant inbox communication in collaboration with the WE 24/7 team
  • executing various support tasks including booking conference rooms and visitor offices, ordering taxis, logging or handling minor repairs, print and mail support, HVAC adjustment inquiries, accessing card loans, ordering supplies
  • protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Job Criteria

Experience

Entry Level (1-2 years)


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