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Workplace Experience Coordinator - Training Facility

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

401(k)
Dental Insurance
Health Insurance
Life insurance
Vision Insurance

Job Description

CBRE Group, Inc. is a global leader in commercial real estate services and investment, headquartered in Dallas. As a Fortune 500 and S&P 500 company, CBRE ranks as the world’s largest commercial real estate firm by revenue, operating in over 100 countries and employing more than 140,000 professionals worldwide. CBRE delivers a broad range of services encompassing advisory, building operations and experience, project management, and real estate investments. Their comprehensive and innovative approach enables businesses and individuals to thrive in the dynamic real estate market. At CBRE, diversity, integrity, and excellence are core values that shape their collaborative culture, empowering employees to achieve their potential while contributing to meaningful impact globally.

The role of Workplace Experience Coordinator at CBRE is pivotal within the Workplace Experience function, designed to provide a world-class customer service experience for both employees and guests within a designated building. This position serves as the first point of contact, responsible for creating a welcoming and professional environment that reflects CBRE’s commitment to excellence. The coordinator manages various operational and service-oriented tasks such as issuing visitor and parking passes, handling correspondence, organizing events, and coordinating facility services including janitorial and maintenance activities. They also facilitate smooth workplace operations by managing office supplies and mail services, assisting with onboarding, and collaborating with vendors.

Beyond administrative duties, the Workplace Experience Coordinator acts as a crucial communication hub, addressing inquiries and complaints with professionalism and tact, contributing to a positive work environment. The role demands strong organizational skills, an inquisitive mindset, and proficiency in Microsoft Office applications. Effective communication skills and the ability to follow established protocols ensure safety and security within the building. Through attention to detail and responsiveness, the coordinator significantly influences the overall workplace atmosphere and operational efficiency.

CBRE offers this role as a full-time position with an annual salary range between $45,000 and $55,000, dependent on the candidate’s experience and qualifications. Benefits include health, dental, life, and vision insurance, along with a 401(k) retirement plan, reflecting CBRE’s commitment to employee wellbeing and financial security. The company fosters an inclusive workplace that values diverse perspectives and ensures equitable opportunities for all candidates. CBRE does not use AI tools in their hiring decisions, emphasizing human interaction to understand each candidate’s unique skills and aspirations.

Joining CBRE as a Workplace Experience Coordinator offers the opportunity to be part of a prestigious company that values respect, integrity, service, and excellence. Employees enjoy a dynamic, inclusive culture where their contributions drive significant real estate operations worldwide. For candidates committed to delivering exceptional customer service and enhancing workplace environments, this role provides a compelling career path within a respected global organization.

Job Requirements

  • high school diploma or GED
  • up to 2 years of job-related experience
  • ability to follow basic work routines and standards
  • communication skills to exchange straightforward information
  • working knowledge of Microsoft Office products
  • strong organizational skills with an inquisitive mindset

Job Qualifications

  • high school diploma or GED
  • up to 2 years of job-related experience
  • strong communication skills to exchange straightforward information
  • working knowledge of Microsoft Office products
  • strong organizational skills
  • ability to follow basic work routines and standards
  • customer service oriented mindset

Job Duties

  • greet all visitors and employees entering the facility with a friendly demeanor
  • issue visitor and parking passes while adhering to security protocols
  • answer telephones professionally and create presentations for various group sizes
  • arrange and confirm recreational, dining, and business activities on behalf of requestors
  • manage janitorial or maintenance work orders and coordinate workplace services such as mail and office supply management
  • acknowledge and resolve inquiries or complaints from employees, guests, and co-workers in a customer service-driven manner
  • organize and manage on-site events including securing event space and handling set up and tear down
  • follow property-specific security and emergency procedures and notify appropriate parties to ensure safety
  • coordinate with vendors supplying services or goods
  • explain complex information within the team and follow directions given by management

Job Criteria

Experience

Entry Level (1-2 years)


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