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Workplace Experience Coordinator- Detroit, MI

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $44,462.93 - $52,879.26
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Diverse and inclusive workplace

Job Description

CBRE is the world’s largest commercial real estate services and investment firm, renowned for delivering exceptional workplace solutions to a wide range of clients globally. With a presence in major cities worldwide, CBRE combines market-leading expertise, innovative technology, and a commitment to excellence, providing comprehensive real estate and facilities management services. The company prioritizes creating well-designed, efficient, and sustainable environments that enhance employee productivity and organizational success. CBRE is committed to promoting a culture defined by respect, integrity, service, and excellence, making it an employer of choice for professionals in real estate and workplace services.

The Workplace Experience Coordi... Show More

Job Requirements

  • Applicants must be authorized to work in the United States without visa sponsorship
  • high school diploma or GED or equivalent experience
  • minimum 3-4 years of front desk, concierge, customer service, or hospitality experience
  • open and flexible work schedules
  • ability to comprehend, interpret instructions, ask clarifying questions
  • comfortable meeting and engaging new people with empathy
  • high attention to detail
  • strong verbal and written communication skills
  • ability to stand, walk, bend, stoop, push, pull and lift up to 40 lbs

Job Qualifications

  • High school diploma or GED
  • up to 2 years of job-related experience
  • strong organizational skills
  • working knowledge of Microsoft Office products
  • excellent communication skills
  • experience in front desk, concierge, customer service, or hospitality for 3-4 years
  • ability to present information to groups
  • flexibility with work schedules
  • strong verbal and written communication skills
  • ability to engage warmly with people
  • attention to detail

Job Duties

  • Greet and welcome all facility visitors and employees
  • issue visitor and parking passes following security protocols
  • answer telephones professionally and create presentations for various group sizes
  • arrange recreational, dining, and business activities upon request
  • manage janitorial and maintenance work orders
  • coordinate workplace services including mail, office supply management, and onboarding
  • address inquiries and complaints from employees and guests with professional solutions
  • organize and manage onsite events including space setup and supply delivery
  • enforce building security and emergency procedures
  • coordinate with vendors for workplace service needs
  • explain detailed information within the team following manager directions
  • utilize existing procedures to solve straightforward problems

Job Location

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