Workplace Experience Coordinator- Corporate Hospitality onsite in Titusville, NJ

CBRE Global Workplace Solutions (GWS) is a prominent leader in the commercial real estate sector, recognized globally for its commitment to enhancing organizational productivity through integrated real estate solutions. With a strong client-centric model, CBRE GWS entrusts each client to a dedicated leader and supports them with regional and global resources. This approach allows CBRE to deliver consistent and superior outcomes across various industries and geographies. GWS stands out as a significant contributor to its clients’ performance by expertly managing real estate throughout every stage of the lifecycle, ensuring tailored solutions that meet unique business needs. The company operates at the forefront of the industry with its comprehensive platform that integrates facilities management, workplace experience, and property operations.

As a CBRE Workplace Experience Coordinator, you will play a vital role within the Workplace Experience function by providing exceptional customer service to the employees and guests of a designated building. This role is located onsite in Titusville, NJ, and operates Monday through Friday, ensuring a consistent and accessible presence within the workplace environment. Customers consider this position the first point of contact, embodying a warm, professional, and welcoming demeanor that sets the tone for a positive experience.

Your responsibilities will revolve around supporting meetings, events, corporate hospitality, and facilitating facility operations. This includes greeting visitors, issuing visitor and parking passes following established security protocols, and managing telephone communications with professionalism. You will also coordinate and execute various workplace services such as mail distribution, office supply management, and onboarding support. The role requires managing janitorial and maintenance work orders promptly to maintain a clean and efficient environment. Additionally, you will oversee the organization and logistical management of on-site events, including securing spaces, setting up, tearing down rooms, and delivering necessary supplies.

A key part of the role involves responding conscientiously to inquiries and complaints from employees, guests, and coworkers, offering solutions that exhibit excellent customer service. This requires the ability to communicate effectively and convey detailed or complicated information clearly to team members. The role also demands adherence to property-specific security and emergency procedures to ensure the safety and wellbeing of everyone in the building. Your ability to coordinate with vendors who supply services or goods is crucial to maintaining smooth operations.

The ideal candidate for the Workplace Experience Coordinator position should bring a background steeped in hotel, hospitality, or meetings and events experience along with strong customer service competencies. With a high school diploma or GED, complemented by up to two years of relevant experience, the candidate must possess strong organizational and communication skills, an inquisitive mindset, and familiarity with Microsoft Office products such as Word, Excel, and Outlook. This position offers a competitive hourly rate in the range of $27 to $29 based on experience, providing a rewarding opportunity to develop within a dynamic, globally recognized company.

Joining CBRE means becoming part of a global team of innovative professionals who value respect, integrity, service, and excellence. The collaborative work environment encourages employees to bring diverse perspectives and backgrounds to the table, allowing them to chart their own career paths and realize their full potential. CBRE prides itself on being an equal opportunity employer dedicated to diversity and inclusion, ensuring a supportive and accessible workplace for all.