Workplace Experience Coordinator - Boston, MA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Benefits

401(k)
Dental Insurance
Health Insurance
Life insurance
Vision Insurance

Job Description

CBRE is the world's largest commercial real estate services and investment firm, renowned for delivering exceptional services that help clients maximize the value of their real estate assets. The company operates globally, providing a comprehensive range of integrated solutions, including facilities management, project management, property management, investment management, appraisal and valuation, and leasing services. At CBRE, innovation, integrity, and client service excellence are foundational values guiding their approach. The company’s Host service line, where this role is situated, focuses on enhancing workplace experiences by combining people-led services with cutting-edge technology to create seamless and productive environments for clients and their... Show More

Job Requirements

  • Applicants must be authorized to work in the United States without visa sponsorship
  • High School Diploma or GED or equivalent experience required
  • 3-4 years of relevant front desk or hospitality experience
  • Open and flexible work schedule
  • Ability to comprehend and interpret instructions and ask clarifying questions
  • Desire to present information internally or to groups
  • Warm demeanor with strong interpersonal skills
  • High level of attention to detail
  • Ability to perform physical tasks including standing and lifting up to 40 pounds

Job Qualifications

  • High School Diploma or GED
  • Minimum of 3-4 years of front desk, concierge, customer service, or hospitality experience
  • Strong organizational skills
  • Proficient with Microsoft Office products such as Word, Excel, and Outlook
  • Effective verbal and written communication skills
  • Ability to present information to groups
  • Comfortable engaging with new people and assessing situations
  • High attention to detail
  • Ability to stand, walk, bend, stoop, push, pull, and lift up to 40 pounds

Job Duties

  • Serve as the first point of contact for all visitors entering the facility
  • Greet guests with a friendly and welcoming demeanor
  • Issue visitor and parking passes while following security protocols
  • Answer telephones professionally and create presentations
  • Arrange recreational, dining, and business activities for requestors
  • Manage janitorial and maintenance work orders
  • Coordinate workplace services including mail, office supplies, and onboarding
  • Address inquiries or complaints from employees, guests, and co-workers in a professional manner
  • Organize and manage on-site events including securing space, setup, teardown, and supply delivery
  • Follow property-specific security and emergency procedures
  • Coordinate with vendors supplying services or goods to the workplace
  • Communicate detailed information within the team and follow manager directions
  • Use existing procedures to solve straightforward problems

Job Location

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