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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Day Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
401(k)
Paid Time Off
Vision Insurance
Profit sharing
Job Description
Gensler is a global design and architecture firm known for creating innovative and impactful spaces that elevate experiences and foster creativity. As an industry leader, Gensler blends cutting-edge design with a deep understanding of clients' needs to transform workplaces and environments worldwide. The firm's Dallas office exemplifies this mission by integrating hospitality and excellence into the very fabric of its workplace culture and environment. Gensler values diversity, collaboration, and continuous learning, ensuring its team members thrive personally and professionally while delivering world-class service and design.
The Workplace Experience Coordinator role at Gensler’s Dallas office is pivotal in shaping the dail... Show More
The Workplace Experience Coordinator role at Gensler’s Dallas office is pivotal in shaping the dail... Show More
Job Requirements
- 3+ years of experience in a professional services environment
- experience in architecture, hospitality, or professional services strongly preferred
- exceptional attention to detail
- ability to manage multiple priorities
- proficiency in Microsoft Office and workplace systems
- ability to perform light physical tasks
- willingness to work extended hours
- located in or willing to relocate to Dallas, Texas
- ability to work in-person
Job Qualifications
- 3+ years of experience in a professional services environment, with responsibility for employee experience, workplace operations, corporate services, or event planning
- experience in architecture, hospitality, or professional services strongly preferred
- exceptional attention to detail, with strong follow-through, scheduling, and proofreading capabilities
- highly organized and able to manage multiple priorities in a fast-paced environment
- proficiency in Microsoft Office and workplace systems (Teams, work order platforms, etc.)
- ability to perform light physical tasks including bending, reaching, kneeling, and occasional setup or breakdown of furniture or equipment
- self-motivated, resourceful, flexible, and willing to work extended hours to support events and initiatives
Job Duties
- Deliver warm, professional greetings to all visitors and employees
- manage visitor check-in, badges, and all security compliance procedures
- ensure continuous FOH coverage, one Coordinator is always present for safety and service continuity
- answer and route incoming calls
- manage shared inbox and communication channels
- coordinate guest logistics, including welcome emails, parking instructions, and visit confirmations
- ensure all guests are expected, logged, and greeted by name for a personalized experience
- oversee meeting room readiness, cleanliness, and technology checks
- coordinate catering orders, vendor deliveries, and event support
- maintain hospitality zones including FOH, lounges, and collaboration areas
- support onboarding through office tours and workspace preparation
- assist with workplace programs, committee initiatives, and employee experience events
- partner with the Facilities Coordinator to ensure space readiness and timely issue reporting
- support the Workplace Experience Leader in maintaining and elevating service standards
- share responsibilities for phones, guest communications, and hospitality tasks to ensure smooth daily operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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