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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Paid Time Off
Internal Advancement
Job Description
CBRE is the world’s largest commercial real estate services and investment firm, renowned for its commitment to excellence and innovation in the property industry. Headquartered in Los Angeles, California, CBRE operates globally with a diverse portfolio that spans commercial property management, leasing, investment, valuation, and advisory services. The organization prides itself on fostering a culture of respect, integrity, service, and excellence, making it one of the most admired companies in real estate for multiple consecutive years. Furthermore, CBRE is recognized by Forbes as one of the best large employers in America and one of the World’s Best Employers, reflecting its... Show More
Job Requirements
- High school diploma or GED
- 5+ years of job-related experience
- Prior shift manager or supervisory experience preferred
- Expert knowledge of Microsoft Office products
- Excellent organizational skills
- Ability to explain complex concepts or sensitive information
- In-depth understanding of related processes and procedures
Job Qualifications
- High school diploma or GED with 5+ years of job-related experience
- Prior shift manager or supervisory experience preferred
- In-depth understanding of a range of processes, procedures, systems, and concepts within own job function
- Basic knowledge of related job functions
- Ability to explain complex concepts or sensitive information
- Expert knowledge of Microsoft Office products including Word, Excel, Outlook
- Excellent organizational skills with an inquisitive mindset
Job Duties
- Be the first point of contact for all those entering the facility
- Greet them with a friendly and welcoming demeanor
- Record and log service requests and track the statuses
- Provide administrative aid to management as needed
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor
- Respond to requests in a timely manner
- Deliver world-class customer service to all individuals in the facility
- Encourage guests and tenants to refer personal and business associates to the location
- Build and maintain a database of local business recommendations
- Follow property-specific security and emergency procedures
- Notify appropriate parties to ensure the safety of all individuals in the building
- Acknowledge inquiries or complaints from clients, co-workers, and supervisors
- Provide solutions in a professional customer service-driven manner
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives
- Ensure personal and team outcomes have a positive impact on customer objectives
- Lead by example and model behaviors that are consistent with CBRE RISE values
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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