Workplace Concierge - West Hollywood, CA

CBRE is a global leader in real estate services, renowned for delivering comprehensive solutions that span property management, facilities management, project management, and consulting. With a commitment to excellence, innovation, and sustainability, CBRE serves a diverse client base across numerous industries, offering tailored services that enhance the working environments of millions worldwide. As an industry powerhouse, CBRE fosters a culture built on respect, integrity, service, and excellence, ensuring every client and employee experiences unparalleled professionalism and support.

The Workplace Experience Concierge role at CBRE forms a vital part of the Workplace Experience team, responsible for creating a warm, welcoming atmosphere that ensures smooth daily operations within designated commercial properties. This position entails offering white glove hospitality to employees, clients, and visitors by assisting with a variety of business and personal needs ranging from making reservations and scheduling transportation to providing insightful local recommendations. As the first point of contact for anyone entering the facility, the Concierge embodies the spirit of exceptional customer service, representing CBRE's commitment to an outstanding workplace environment.

This employment opportunity is full-time, offering an annual salary ranging from $45,000 to $50,000, reflecting compensation that aligns with the candidate's skills, qualifications, and relevant experience. The role is largely administrative and hospitality-focused, requiring expert organizational skills and a proactive approach to problem-solving underpinned by a deep understanding of software tools such as Microsoft Office. This position also plays a critical role in building and maintaining a robust network of local business contacts to enhance service offerings and customer satisfaction.

Beyond delivering day-to-day hospitality services, the Concierge actively contributes to the safety and security of the building by adhering to property-specific emergency procedures and collaborating with security teams. They are also empowered to solve complex issues, negotiate solutions and lead by example in reinforcing the team’s alignment with CBRE's core values. Candidates in this role are expected to actively engage with clients, co-workers, and supervisors, fostering an environment of mutual respect and collaboration.

CBRE commits to diversity and equal opportunity employment, valuing the unique experiences and perspectives all employees bring to the company. It also prioritizes accessibility by providing reasonable accommodations throughout the recruitment process for candidates with disabilities, underscoring its dedication to inclusive hiring practices. This role at CBRE offers a remarkable chance to advance your career within a supportive and globally respected organization while playing a pivotal role in shaping an exceptional workplace experience for a broad spectrum of stakeholders.