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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,400.00 - $58,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Vision Insurance
Job Description
Costco Wholesale is a leading global retailer known for offering a wide variety of high-quality products at competitive prices to its members. Operating as a membership warehouse club, Costco is committed to providing an outstanding shopping experience through customer satisfaction, bulk pricing, and a strong focus on product quality and value. With warehouses across multiple countries, Costco continues to expand its reach and maintain its reputation as a trusted source for a diverse range of goods including groceries, electronics, apparel, and automotive services. As a company that values teamwork, innovation, and operational excellence, Costco fosters a collaborative environment where employees... Show More
Job Requirements
- High school diploma or equivalent
- two years of customer service or administrative experience
- excellent phone and communication skills
- proficiency in MS Office applications
- ability to handle multiple tasks simultaneously
- strong interpersonal and relationship-building skills
- ability to work independently and as part of a team
- flexibility to adapt to changing priorities
- positive attitude and friendly demeanor
- excellent organizational skills
- must be reliable and able to meet deadlines
Job Qualifications
- Two years of customer service or administrative experience
- able to communicate professionally with all levels of management both internally and externally
- excellent follow-up, relationship building and interpersonal skills
- excellent phone conduct and handling
- detail-oriented and able to multi-task and organize
- ability to speak or present in small groups as needed
- friendly demeanor and positive attitude
- self-motivated and able to work independently with minimal supervision
- continually strives to improve skills and knowledge
- excellent written and verbal communication skills
- must be a team player and work well with others
- must be flexible and adaptable to change and adjust priorities based on business needs
- must be able to meet deadlines
- proficiency in MS Office and working knowledge of the internet
Job Duties
- Create and maintain all motor vehicle and unit display schedules for assigned warehouses and dealerships
- coordinate, promote and support OEM events with warehouse and dealer contacts
- maintain declined dealer display requests and follow-up to reschedule as needed
- ability to overcome objections with thoughtful responses
- administer training to new Vehicle Display Contacts on all processes and procedures related to display
- answer incoming calls in a friendly, tactful manner providing complete and accurate information
- maintain working knowledge of program operations
- maintain detailed records of dealer and warehouse communications in database
- maintain strong communication with WMS Managers, Leadership, staff and all other departments
- attend weekly team meetings
- potential to assist other departments in seasonal projects
- reviewing daily workload reports and managing duties based on priority
- gather and review supporting documents related to vehicle damage/incident reports
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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