Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,600.00 - $63,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Wingstop is a leading quick-service restaurant chain renowned for its delicious chicken wings, signature sauces, and vibrant dining experience. Established with a commitment to quality, customer satisfaction, and operational excellence, Wingstop continues to expand its footprint across multiple locations, catering to diverse customer bases who seek flavorful meals in a friendly and efficient environment. The brand prides itself on its innovative approach to casual dining, supported by a motivated and well-trained workforce dedicated to delivering exceptional service. Wingstop offers an engaging and dynamic workplace where employees have the opportunity to grow professionally while contributing to the company's ongoing success and reputation.
The role of the Restaurant Supervisor II at Wingstop is vital in ensuring the smooth and efficient running of the restaurant operations. Serving as a key leader within the team, the supervisor is tasked with overseeing daily activities, maintaining high standards in food quality, safety, and cleanliness, and fostering a work atmosphere that promotes teamwork and productivity. This position requires close collaboration with the management team to enforce company policies, drive sales, and address any customer service issues promptly and professionally. The Restaurant Supervisor II is responsible for managing staff performance, supporting team development, and ensuring compliance with all regulatory requirements including health and safety standards.
This full-time position demands strong leadership abilities, excellent communication skills, and a thorough understanding of restaurant operations within the quick-service industry. The supervisor will perform a variety of duties such as coordinating shifts, monitoring inventory, assisting with promotional activities, and preparing operational reports. By maintaining a focus on both employee satisfaction and customer experience, the supervisor contributes directly to the overall success of the restaurant. This role is ideal for professionals seeking a challenging and rewarding opportunity within a respected and growing restaurant brand, providing an environment that values excellence, growth, and team collaboration.
The role of the Restaurant Supervisor II at Wingstop is vital in ensuring the smooth and efficient running of the restaurant operations. Serving as a key leader within the team, the supervisor is tasked with overseeing daily activities, maintaining high standards in food quality, safety, and cleanliness, and fostering a work atmosphere that promotes teamwork and productivity. This position requires close collaboration with the management team to enforce company policies, drive sales, and address any customer service issues promptly and professionally. The Restaurant Supervisor II is responsible for managing staff performance, supporting team development, and ensuring compliance with all regulatory requirements including health and safety standards.
This full-time position demands strong leadership abilities, excellent communication skills, and a thorough understanding of restaurant operations within the quick-service industry. The supervisor will perform a variety of duties such as coordinating shifts, monitoring inventory, assisting with promotional activities, and preparing operational reports. By maintaining a focus on both employee satisfaction and customer experience, the supervisor contributes directly to the overall success of the restaurant. This role is ideal for professionals seeking a challenging and rewarding opportunity within a respected and growing restaurant brand, providing an environment that values excellence, growth, and team collaboration.
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years of experience in a supervisory role within the restaurant or food service industry
- Strong knowledge of food safety and sanitation standards
- Ability to work flexible hours, including evenings, weekends, and holidays
- Excellent communication and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Minimum of 2 years of experience in a supervisory role within the restaurant or food service industry
- Strong knowledge of food safety and sanitation standards
- Associate's degree or higher in Hospitality Management, Business, or related field
- Previous experience working with Wingstop or similar quick-service restaurant brands
- Certified Food Protection Manager (CFPM) or equivalent certification
- Proficiency with point-of-sale (POS) systems and inventory management software
- Demonstrated leadership skills with experience in team development and conflict resolution
Job Duties
- Supervise and coordinate daily restaurant operations to ensure efficiency and quality service
- Lead, train, and motivate team members to achieve performance and customer service standards
- Monitor inventory levels and assist with ordering supplies to maintain adequate stock
- Ensure compliance with health, safety, and sanitation regulations throughout the restaurant
- Address and resolve customer inquiries, complaints, and feedback in a timely and professional manner
- Assist in scheduling staff shifts and managing labor costs to optimize productivity
- Support management in implementing promotional activities and achieving sales targets
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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