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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $22.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
flexible schedule
Job Description
The Restaurant Supervisor I position is an integral role within a dynamic restaurant environment dedicated to providing exceptional guest experiences through superior service and high-quality food. The hiring establishment is a well-established restaurant that prides itself on maintaining a culture where customer satisfaction is the central focus. Operating within a fast-paced and customer-oriented team, this company is committed to excellence in every aspect of restaurant operations, from cleanliness to customer service and employee development. The company emphasizes a guest-first mentality, ensuring that every guest leaves satisfied, which is reflected in their operational standards and team culture.
This full-time rol... Show More
This full-time rol... Show More
Job Requirements
- high school diploma or equivalent
- minimum of one year of experience in restaurant supervision or management
- ability to enforce company and government policies
- must work varied shifts including evenings, weekends, and holidays
- able to lift up to 50-pound boxes
- excellent interpersonal and communication skills
- able to operate restaurant software and complete reports
- commitment to maintaining high standards of cleanliness and safety
Job Qualifications
- high school diploma or equivalent
- prior restaurant supervisory or management experience preferred
- strong understanding of customer service principles
- knowledge of food safety and sanitation standards
- ability to manage cash and financial procedures
- excellent communication and leadership skills
- ability to work varied shifts including weekends and holidays
- proficient in using operational scorecards and related software
- problem-solving mindset
- ability to train and mentor team members
- physical ability to lift up to 50 pounds
Job Duties
- support the General Manager and Restaurant Supervisor II in daily operations
- direct restaurant operations during absence of higher management
- enforce company and government policies
- communicate policy changes to employees
- ensure excellent customer service via Ops Scorecard metrics
- maintain guest-first culture
- assist in all positions as needed
- monitor hours worked and avoid unauthorized overtime
- ensure team compliance with company standards and policies
- achieve operational excellence
- provide training to team members
- follow cash management policies
- monitor paid outs, voids, and refunds
- control labor and food costs
- ensure appropriate use of employee meals
- help keep restaurant fully staffed
- delegate work through pre-shift huddles
- complete Zenput tasks and forms
- ensure safety and cleanliness
- maintain Time and Temperature logs
- oversee cleaning schedules
- manage repair work orders
- handle pest control needs
- remain professional
- solve problems effectively
- expedite shifts when supervising alone
- lift boxes up to 50 pounds
- adhere to 40-hour work week unless approved
- accept location changes based on business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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