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Wingstop Restaurant Supervisor I -Apply Today - Career Growth!
Job Overview
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Rotating Shifts
Job Description
The Restaurant Supervisor I position is offered by a reputable restaurant establishment dedicated to delivering exceptional dining experiences to their guests. This role plays a crucial part in supporting the General Manager and Restaurant Supervisor II in the seamless day-to-day operations of the restaurant. The restaurant is focused on creating a welcoming, safe, and customer-centric environment while maintaining the highest standards of food quality and service. The organization embraces a strong culture that promotes teamwork, efficiency, and guest satisfaction, and this culture is essential for the success of every shift. The Restaurant Supervisor I is not only responsible for operational... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant supervision or management
- ability to communicate effectively
- flexible availability to work varying shifts
- ability to enforce company and government policies
- capability to train and supervise team members
- proficiency in cash management
- commitment to safety and cleanliness standards
- physical ability to lift up to 50 pounds
- ability to work up to 40 hours per week
- willingness to relocate within specific market if necessary
Job Qualifications
- high school diploma or equivalent
- previous experience in restaurant supervision or management preferred
- strong communication and leadership skills
- ability to work flexible shifts
- knowledge of food safety standards
- proficiency in cash handling and financial procedures
- problem-solving capabilities
- team-oriented mindset
- ability to train and develop staff
- understanding of operational scorecard metrics
- commitment to excellent customer service
- physical ability to lift up to 50 pounds
Job Duties
- support the General Manager and Restaurant Supervisor II in day-to-day operations
- direct operations in absence of General Manager and Restaurant Supervisor II
- maximize restaurant culture and overall guest experience during shift
- enforce company and government policies
- communicate policy changes to employees
- work towards team and company goals
- assist in all positions when needed
- ensure excellent customer service and operational goals via Ops Scorecard
- maintain Ops Scorecard goals
- address all SMG customer cases within 24 hours
- maintain guest-first culture
- work varying shifts
- monitor hours worked and control overtime use
- ensure team compliance with company standards
- drive positive team engagement and retention
- achieve and maintain operational excellence
- ensure company procedures are followed
- train team members and new hires
- follow cash management and handling policies
- monitor all paid outs, voids, and refunds
- drive sales and control labor and food costs
- monitor employee meals usage
- assist in staffing and turnover reduction
- delegate duties during pre-shift huddles
- complete Zenput tasks and forms
- ensure restaurant safety, cleanliness, and food safety
- complete time and temperature logs
- ensure weekly and monthly cleaning completion
- maintain work orders and communicate with General Manager
- manage pest control needs
- maintain professionalism on company property and in communications
- solve problems proactively
- expedite operations when working alone
- lift boxes up to 50 pounds
- adhere to maximum hours per week
- be adaptable to changes in restaurant location and business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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