Wines and Spirits Sales Associate

Franklin Wines and Spirits is a reputable wine and spirits retailer located at 608 Franklin Avenue in Brooklyn, New York. Serving the Brooklyn community with a curated selection of fine wines and spirits, Franklin Wines and Spirits is known for its commitment to providing exceptional customer service and an inviting shopping experience. The store specializes in offering a diverse range of wine selections, including both Old World and New World varietals, catering to novices as well as seasoned connoisseurs. The establishment prides itself on creating a warm and welcoming atmosphere that encourages customers to explore and appreciate the complexities of wine and spirit flavors. As a community-focused retailer, Franklin Wines and Spirits stands out for its knowledgeable staff, attention to detail in product curation, and dedication to educating customers about their selections.

The current opening is for a retail associate position responsible for greeting and assisting customers with their wine and spirits purchases. This role involves offering thoughtful and knowledgeable recommendations tailored to customers' taste preferences, occasions, and budgets. The associate is expected to create an engaging and friendly in-store experience that converts first-time visitors into loyal patrons. In addition to customer service, the associate will manage inventory by receiving, stocking, and organizing products, ensuring that all items are properly labeled and attractively displayed. The role requires proficiency in processing point-of-sale (POS) transactions accurately, along with managing delivery order coordination via platforms such as DoorDash and Uber Eats. Staying informed about the store's current wine and spirits selection is essential to offer up-to-date advice and maintain expert knowledge. This position demands a passion for wine, strong communication skills, reliability, and the ability to thrive during peak retail hours, including evenings, weekends, and holidays. The retail associate at Franklin Wines and Spirits will play a key role in upholding the shop's reputation for excellence and community engagement, all while working in a small, collaborative team environment. This is a fantastic opportunity for wine enthusiasts seeking a dynamic retail role in Brooklyn with a focus on customer satisfaction and product expertise.